Amazon Connect Technical Architect, Associate Vice President
Work You’ll Do
- Leading enterprise package transformation programs that modernize sales, service, and customer-facing operations
- Shaping client strategies, operating models, and implementation roadmaps for package-enabled transformation initiatives
- Overseeing program delivery across business, functional, technology, data, and change management workstreams
- Building and expanding executive-level client relationships while identifying opportunities for additional services
- Coaching teams and leaders through complex transformation efforts to drive delivery quality, business outcomes, and market impact
Qualifications
- 10+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
- 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
- At least 4 years of experience leading multiple project teams simultaneously on relevant engagements
- Applicable cloud certification within AWS
- Bachelor’s Degree in Computer Science, Engineering or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Team
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Recruiting Information
Recruiting for this role ends on July 31, 2026.
About the Role
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Wage Range
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $307,500.
Benefits
At Deloitte, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Equal Opportunity Employer
We’re committed to ensuring fair treatment and equal opportunity for all people without regard to race, ethnicity, national origin, gender, sexual orientation, age, religion, disability, veteran status, or other classification protected by law. We celebrate diversity and offer supportive and inclusive environments for our employees to form and flourish.