AM -PRODUCTION SUPERVISOR

GENERAL PURPOSE The Production Supervisor oversees performance, output, and safety during an assigned shift. This leadership role reports to the Production Manager and is critical in ensuring smooth, high-volume production in a clean, fast-paced environment. Crown Linen operates 365 days a year, so a flexible schedule including weekends and holidays is required. Duties And Responsibilities Supervise and coordinate daily operations of receiving, washing, drying, folding, and distributing linensEnsure adherence to production schedules and quality control standardsCommunicate performance expectations and operational goals clearly to team membersMonitor individual and team performance, provide coaching and feedbackMonitor key metrics such as PPOH, quality, and labor efficiency, and report performance dataIdentify and support continuous improvement projects using Lean or Six Sigma toolsPromote and enforce a culture of safety, cleanliness, and accountabilityAssist in hiring, training, evaluations, and, when necessary, disciplinary actionsSubmit shift reports, KPIs, attendance, and safety incidents accurately and on timeCollaborate with Maintenance and Management teams to resolve production issues quicklyLead by example and foster a team-oriented work environmentHelp resolve employee issues, customer escalations, and equipment downtime alongside supervisorsEnsure plant compliance with OSHA, safety standards, and company policies This position description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all the duties and responsibilities listed in a fully competent manner to be considered successful in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities. Qualifications QUALIFICATIONS Proven experience in management, supervisory or team lead role (any industry)Experience in high-volume operations with time-sensitive output in manufacturing, logistics, laundry, or warehouse settingsProficient in MS Office (Excel, Word, Outlook); experience with WMS or production tracking systems a plusStrong verbal and written communication skillsAbility to lead teams, communicate clearly, and resolve conflicts in a fast-paced settingAbility to multitask and manage priorities in a high-volume settingStrong organizational and problem-solving skillsBilingual English/Spanish preferredFamiliarity with Lean, Six Sigma, or other process improvement methodologiesFamiliarity with safety protocols and key performance metrics (KPIs)Flexible availability (including weekends and holidays) APPLICABLE WORKING CONDITIONS WORKING CONDITIONS AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Inside work: protected from weather conditions FREQUENTLY OCCASIONALLY RARELY NEVER Outside work: no effective protection from weather FREQUENTLY OCCASIONALLY RARELY NEVER Both inside and outside work: activities occur both inside and outside an office enclosure FREQUENTLY OCCASIONALLY RARELY NEVER Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day FREQUENTLY OCCASIONALLY RARELY NEVER Noise: customers must shout to be heard over ambient noise level (hearing protection required) FREQUENTLY OCCASIONALLY RARELY NEVER Vibration: exposure to oscillating movements of extremities or whole body FREQUENTLY OCCASIONALLY RARELY NEVER Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Terminal viewing: extended viewing of screens FREQUENTLY OCCASIONALLY RARELY NEVER Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc. FREQUENTLY OCCASIONALLY RARELY NEVER Oils: air and/or skin exposure to oils and other cutting fluids FREQUENTLY OCCASIONALLY RARELY NEVER Respirator: use of a respirator is required FREQUENTLY OCCASIONALLY RARELY NEVER Physical stamina: due to emergency or workload demands, subject to extended work hours requiring stamina beyond normal demands or levels FREQUENTLY OCCASIONALLY RARELY NEVER None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment) FREQUENTLY OCCASIONALLY RARELY NEVER Essential Abilities And Functions ACTIVITY FUNCTION AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY Essential Non-Essential Rarely Occasionally Frequently Standing (on a hard surface) X Stairs X Walking X Sitting X Twisting X Stooping X Crouching X Crawling X Talking X Hearing X Reaching X Seeing X Balancing X Pushing up to 50 lbs. X Pulling up to 50 lbs. X Grasping X Lifting or carrying up to 50 lbs. X Feeling X Moving (continuous motion) X Using precise hand movements X Reasoning or solving problems X Reading X Writing X Performing mathematical calculations X Adhering to deadlines under pressure X Learning or retaining technical information X Interacting with customers or visitors X