AM/PM Host AMPMH040540

Description

Find the right balance of inspiration and wellness in the heart of Mississippi's capital city at The Westin Jackson. Our hotel in downtown Jackson, MS boasts a prime location within walking distance of the Mississippi Museum of Art, Federal Courthouse, Planetarium and the historic music and arts theatre, Thalia Mara Hall. Our convenient location makes us a favorite for business and leisure travelers alike, with The Jackson Convention Complex and Mississippi Coliseum just moments away.

JOB OVERVIEW

Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Essential Job Functions:

• Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up on dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Skills And Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Ability to lift at least 30 lbs.

Performance Standards

• Customer Satisfaction: Our customers are what we are about. Positive interaction with Crescent staff is crucial for a positive guest experience.
• Work Habits: Adhere to hotel standards for work procedures, dress, grooming, punctuality, and attendance. Be adaptable to change, learn new skills, solve routine problems, and ask for help when needed.
• Safety & Security: Adhere to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.