AM/PM Host

Job Overview

Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Essential Job Functions

• Meet and greet guests as they arrive, offer a choice of seating, then escort them to their table and present menu.
• Maintain proper set-up on dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Required Skills And Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to lift at least 30 lbs.

Performance Standards

• Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience.
• Work Habits: Adaptable to change, willingness to learn new skills, ability to solve routine problems, and asking for help when unsure.
• Safety & Security: Adhere to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.

Company Information

• Location: Downtown Jackson, MS
• Employer: The Westin Jackson
• Company: Crescent Hotels & Resorts

Benefits

• Competitive Wages
• Exceptional health benefits plan for eligible associates & their family members
• 401K matching program for eligible associates
• Discounts with Crescent managed properties in North America for you & your family members
• Hotel Room Discounts at Marriott branded properties worldwide
• Free Meals
• Free Parking