AM Houseperson- NOUN Hotel

About the role

At Noun Hotel, we bring modern luxury and local charm to Norman, Oklahoma. With stylish accommodations, an inviting rooftop bar, and a strong connection to the University of Oklahoma community, our hotel is a hub for hospitality, culture, and celebration. Curators at NOUN thrive in an engaging, guest-focused environment, where exceptional service and community spirit come together.

Responsibilities

• Support Room Attendants with cleaning tasks, moving furniture, and replenishing guestroom amenities.
• Deliver fresh linens, towels, amenities, and housekeeping supplies to guest rooms and service areas.
• Remove trash and soiled linens from guest rooms and designated housekeeping areas.
• Maintain clean, organized, and guest-ready public spaces, including lobbies, hallways, restrooms, and elevators.
• Restock supplies throughout public areas and housekeeping spaces.
• Assist with special cleaning projects, seasonal tasks, and other projects as assigned by Housekeeping leadership.
• Safely operate housekeeping carts, vacuums, and other cleaning equipment.
• Monitor housekeeping supplies and communicate inventory needs to Supervisors.
• Organize and properly store equipment, linens, cleaning products, and other housekeeping materials.
• Follow Coury Hospitality safety standards when handling cleaning chemicals and equipment.
• Report maintenance concerns, safety hazards, damaged property, or other issues to the appropriate Housekeeping or Engineering team member.
• Protect guest privacy and maintain confidentiality while working throughout the hotel.
• Communicate with Room Attendants, Housekeeping Supervisors, Front Office, and other departments to support daily operations.
• Help new Housepersons or temporary staff learn housekeeping procedures and expectations when needed.
• Stay flexible and jump in wherever the Housekeeping team needs additional support.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping, hotel, janitorial, or cleaning experience preferred.
• Strong attention to detail and ability to follow verbal and written instructions.
• Ability to work independently and effectively as part of a team.
• Strong time-management and organizational skills.
• Ability to learn and safely operate housekeeping equipment and cleaning tools.
• Ability to follow safety, sanitation, chemical-handling, and guest privacy procedures.
• Ability to communicate effectively with Housekeeping leadership, Room Attendants, Front Office, Engineering, and other hotel teams.
• Ability to work flexible schedules, including mornings, weekends, and holidays, based on business needs.

Work Environment and Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to frequently bend, reach, stoop, kneel, and perform repetitive cleaning and restocking tasks.
• Ability to frequently lift and carry items weighing up to 40 pounds.
• Ability to push and pull housekeeping carts and other equipment.
• Ability to safely operate vacuums, housekeeping carts, and other cleaning equipment.
• Ability to work throughout guest rooms, hallways, elevators, public spaces, restrooms, storage areas, and back-of-house spaces.
• Ability to work with cleaning chemicals and products while following all required safety procedures.
• Ability to maintain physical stamina and productivity throughout an active shift.
• Ability to maintain professionalism and attention to detail while working in guest-facing areas.