Hotel Houseperson

About the role

As a Houseperson at Hollywood Casino & Hotel, you will support housekeeping operations in a fast-paced entertainment environment. You’ll work with a diverse team to ensure guests have a clean and enjoyable experience.

Responsibilities

• Stock housekeeping supplies and linen, and deliver housekeeping-related items to guest rooms.
• Report all maintenance needs and service issues as needed.
• Dust and polish furniture and fixtures; vacuum, mop, sweep, shampoo carpets, clean/wax floors, remove and dispose of trash, and empty ashtrays.
• Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves) as needed.

Requirements

• Must be at least 18 years of age.
• Ability to communicate effectively with guests and employees at all levels.
• Ability to clean and replenish soft and hard supplies.
• Ability to move efficiently between floors as needed.
• Demonstrates knowledge of housekeeping practices and procedures.
• Ability to communicate in English and understand directions.

Physical Demands

• Standing for the duration of your shift.
• Frequent use of hands, crouching, kneeling, and physical activity throughout the shift.
• Ability to lift and/or move up to 40 pounds.
• Works in an environment subject to varying noise levels, depending on work volume.

Pay

Starting pay: $16.00 per hour plus an amenity fee of $1.00–$2.00 per hour, with potential to earn up to $18.00 per hour.

Schedule

Full-time shifts available: 9:30 AM–6:00 PM or 11:00 AM–7:00 PM.

Benefits

• Day-one medical, dental, and vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards and gift cards.
• Tuition reimbursement, Lindenwood University discounts, and a Diversity Scholarship for team members’ children.
• 401(k) matching and annual performance bonus (varies by position).
• Paid time off earned according to local policy, increasing with length of employment.
• Wellness programs supporting financial, physical, and mental well-being.