AM Food & Beverage Supervisor

About the role

The Ivy Hotel is Baltimore’s premier luxury boutique hotel and a proud member of Relais & Châteaux, offering 17 guest rooms and suites, a luxury spa, and Restaurant Magdalena in the heart of historic Mount Vernon. We are seeking an experienced, polished, and service-minded AM Food & Beverage Supervisor to oversee morning food & beverage operations across breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea preparation.

Responsibilities

• Oversee morning food & beverage operations including breakfast, in-room dining, guest common areas, meetings and events, and afternoon tea preparation
• Lead by example and support the team to maintain high standards
• Ensure mornings run smoothly and graciously for both hotel guests and restaurant patrons
• Set, run, and organize meetings and events including AV and buffets
• Support coffee and tea product and service standards

Qualifications

• Prior supervisory experience in luxury hospitality, boutique hotels, fine dining, or elevated food & beverage environments preferred
• Ability to set, run, and organize meetings and events including AV and buffets
• Experience with or the ability to learn coffee and tea products and services
• Strong service instincts and a genuine passion for hospitality
• Calm, organized, and solutions-oriented under pressure
• Professional appearance and polished communication skills
• Comfortable working in a highly personalized, guest-focused setting where flexibility and teamwork are essential
• Ability to multitask and maintain a positive, steady presence during busy service periods
• Early morning, weekend, and holiday availability required

Benefits

• Support for ongoing learning and development
• Comprehensive health and dental coverage
• Disability and life insurance options
• Retail and hospitality perks
• A high-quality daily staff meal
• Paid vacation and holidays
• Retirement savings plan
• A collaborative, supportive team environment