AM Food and Beverage Supervisor
Q Casino + Resort · Dubuque, IA · 4 days ago
ManagementFull-time
About the role
Oversee the operation of the Food and Beverage to ensure smooth and efficient service, providing customer satisfaction.
Responsibilities
- Open, supervise, and close department as needed.
- Supervise and check out staff members.
- Verify and balance all employee paperwork.
- Instruct and assist employees with job duties.
- Assign, check and monitor work schedules.
- Aid in setting up meetings and parties.
- Ensure rotation of stock items to avoid expiration dates.
- Order supplies as needed.
- Train new staff members.
- Know the function of all areas in Food and Beverage.
- Know POS reports and how to balance to Micros end of shifts.
- Track tips for staff.
- Perform other tasks as assigned.
Requirements
- 2 years business degree or equivalent experience.
- Prior supervisory or management experience helpful.
Qualifications
- Good oral communication skills.
- Good written communication skills.
- Good customer service skills.
- Ability to motivate others.
- Completion of State approved sanitation course.
Mental and Physical Requirements
- Heavy work, ability to move up to 100 lbs.
- Standing and walking for long periods of time.
Working Environment and Conditions
- Loud noise levels (slot machines).
- This position is exposed to cigarette smoke.
- This position occasionally has outside activities, therefore, has exposure to weather conditions.
EQUIPMENT AND TOOLS
- General office equipment including, but not limited to: POS/printers/touchscreens, Computer, Copy machine, Coffee machines, Calculator, Credit card machine, Phones, Other, Wrenches, Hand carts, Beer kegs and CO2 cylinders.