AM Custodial Manager - SEARHC- Sitka, Alaska

Job Responsibilities

• Own and drive operational management and financial performance of the unit
• Coach and develop employees by setting clear expectations and aligning on goals and execution
• Recognize and reward team performance
• Identify, hire, and develop top talent to maximize team potential
• Plan and lead team meetings to support engagement and performance
• Avoid non-compliance with safety and sanitation standards across all operations
• Build and maintain strong client and customer relationships
• Identify client needs and communicate operational updates and progress
• Deliver and model WEST principles to ensure exceptional customer service
• Support new business development and client retention efforts
• Develop and manage programs (facilities, custodial, energy, grounds, maintenance) to meet client expectations
• Drive revenue growth and manage budgets, including labor, supply, and inventory costs
• Oversee completion and accuracy of departmental financial reporting
• Achieve client and company financial targets
• Utilize Aramark systems and processes; reduce reliance on manual reporting
• Analyze performance metrics, inventory trends, and cost drivers to improve margins and educate teams
• Implement and maintain labor and total quality management initiatives
• Optimize operations through cost control and efficiency improvements
• Ensure consistent execution of Aramark operational standards
• Promote sustainability initiatives to improve energy use and labor productivity

Qualifications

• Requires at least 2 years of experience in custodial or environmental services
• Requires up to 1-2 years of experience in a management or supervisory role
• Floor care expereience is nice to have
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers