AM Contract Administrator - PT Temporary

Pay

The hourly pay range for this position is $38.461 per hour – $40.00 per hour.

Schedule

Work hours are Monday through Friday, 9:00 am – 1:00 pm.

Benefits

ISS provides a variety of benefits for full‑time employees, including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

Key Purpose

The Contract Administrator is responsible for reducing risk and liability to ISS Facility Services and its clients by ensuring that all Service Providers and Suppliers adhere to contract guidelines and company policies across Canada and the United States.

Success Criteria

• Ensure contract promises, effectiveness and efficiency of delivered services meet ISS standards and leverage innovation and best‑practice opportunities.
• Successful delivery of prioritized projects and programs.
• Partner with internal and external stakeholders to align project delivery with business priorities.
• Develop personal skill base in line with appraisal goals, taking responsibility for performance improvement and self‑development.
• Participate in and embrace development opportunities within the group.

Key Areas of Collaboration and Influence

• Report to Procurement Project Manager – Transition (Contract Administration Lead) and support Account Directors.
• Communicate effectively with North American colleagues, disseminate information, and participate in project groups and meetings.
• Account/KAM Organization, Customer Organization, Global and Local Excellence Functions, External Partners and Suppliers, Account Dedicated People & Culture, HSE, Finance, Risk Management and Group Compliance.
• Promote the IFS model within the ISS community and transfer best practice.
• Use the account to promote and further develop ISS.

Ideal Candidate Experience

• 3–5 years of contract administration experience.
• Proficient use of Microsoft Office Suite.
• Strong oral and written communication skills; bilingual French & English ideal.
• Experience with construction and/or design professional contracts preferred.
• Demonstrated ability to work with cross‑functional teams.
• Planning and strong organizing skills.
• Management of Supplier KPIs.
• Working knowledge of contract requirements, excellent judgment and decision‑making skills.

Key Accountabilities

• Report directly to the Contract Administration Lead with weekly meetings to discuss status, hot topics, and time management.
• Initiate customer account setup of service providers performing services at customer sites.
• Verify qualifications and compliance to meet strict company and customer requirements for US and Canadian accounts; liaise with Accounting to ensure vendor setups.
• Administer all service provider and supplier agreements, incorporating scopes, pricing, and customer information.
• Ensure contracts adhere to local, provincial, federal laws and insurance requirements.
• Liaise between subcontractors, ISS Operations Management, and ISS Legal to resolve redline agreements.
• Verify certificates of insurance (COI), policy limits, endorsements, and other critical insurance items.
• Maintain expiring documents such as certificates of insurance and special agreements, renewing them prior to expiry.
• Develop and maintain a log and directory of existing agreements, tracking exceptions, expiry/renewal dates, and other critical data.
• Provide weekly updates on progress and maintenance of logs to inform operational groups of compliant providers.
• Add all agreement documents to Sievo, a network‑based document directory for management reference.
• Leverage strong organization skills to track status of service providers/suppliers and ensure well‑organized documentation for audits.
• Support additional procurement projects, including managing budget master vendor templates, collecting pricing and scopes, analyzing contracts, and populating templates.

Physical Demands & Work Environment

• Extended periods of sitting at a desk and working on a computer.
• Extended periods of walking on premises.
• Must be able to lift up to 15 pounds.
• Must be able to work under pressure and meet deadlines during peak periods.

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures, follow safety protocols, maintain environmental responsibility, and uphold quality standards. Participation in HSEQ training and reporting of hazards or compliance concerns is required.