Alumni Relations, Mentoring Program - Student Assistant

About the role

The Student Assistant supports the Alumni Relations Office by assisting with alumni engagement, student outreach, marketing, events, and program administration. This position provides hands-on experience in communications, social media, event planning, customer service, and data while supporting initiatives such as the Coyote Network mentoring platform and the Professor for a Day program.

Responsibilities

• Support the Coyote Network mentoring platform and Professor for a Day program.
• Assist professional staff with recruiting, onboarding, and communicating with alumni mentors and student participants.
• Create marketing materials, including social media content, email communications, presentations, and promotional resources.
• Represent Alumni Relations by assisting with tabling, outreach, and other student and alumni engagement events.
• Maintain and update alumni and student records, track program data, and assist with reporting.
• Respond to emails, phone calls, and Microsoft Teams messages in a professional and timely manner.
• Provide administrative support, assist with special projects, and attend required meetings and events.

Requirements

• Admission or registration as a CSU student.
• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate). International students must have full-time enrollment at CSUSB (12 units undergraduate; 6 units graduate).
• Eligible to work in the United States.
• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Preferred Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Comfortable interacting with diverse populations in both virtual and face-to-face settings.
• Self-motivated, dependable, punctual, and professional.
• Ability to work independently and collaboratively as part of a team.

Pay

Anticipated hiring range: $16.90 - $17.50 per hour. The compensation offered will consider internal equity and experience among other factors.

Schedule

• Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).
• Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

This is a part-time, temporary, seasonal position. Student employees are not eligible to telecommute at any time.