Alumni Relations Coordinator (Hybrid)

The University of Connecticut is a top-ranked national university and health system with its flagship campus located in idyllic Storrs. The University serves over 33,000 students, including 8,550 first-generation college students, across seven campuses. UConn Health is a top-ranked health provider that delivers groundbreaking medical education, research, and hospital and clinical services to over one million patients each year. The University has nearly 300 scientists who are in the top 2% of researchers globally, advancing discoveries in fields ranging from cancer to AI.

About the role

The Alumni Relations Coordinator plays a critical part of the team’s success by coordinating and providing administrative support and key project management to the Alumni Relations team. The Specialist serves as a liaison with alumni and other Foundation and University staff. The position provides the opportunity to experience and support many facets of higher education advancement in a supportive and innovative environment.

Responsibilities

• Provides administrative support to the Sr Associate VP for Alumni Engagement:
  • Acts as the first point of contact in scheduling and arranging meetings for the SAVP and the department.
  • Manages spending, reimbursements, budget reports, travel and ordering as needed.
  • Prepares agendas, meeting materials; prepares minutes; tracks status of agenda items; proactively follows up on open items as necessary.
• Contributes to the tracking of Key Performance Indicators (KPIs) to gauge the effectiveness of the Foundation’s engagement efforts with a focus on identifying return on investment (ROI).
• Carefully reviews documents for accuracy and appropriateness for the SAVP’s and other staff signatures.
• Interact with leadership, faculty, deans, alumni, and donors on behalf of the SAVP and the Foundation.
• Runs and maintains reports to review with the SAVP on a regular basis regarding status, metrics, and any potential issues with key deliverables.
• Prioritizes information for review.
• Provides operational support to the Foundation Events team:
  • Coordinates review and approval of contracts, RFDs, purchase orders, and supplies.
  • Affords the team with compiling and preparing event supplies, name badges and other needs on a timely basis.
  • Manage record keeping needed for event details and registrations in events platform and CRM to ensure data integrity.
  • Affords assistance with integration and adoption of new event registration platform and managing platform in partnership with Digital Engagement.
• Partner with Digital Marketing to create a seamless external user experience through continual review and revision of platform usage.
• Execute the creation of Stova pages for internal and external partners and large-scale initiatives.
• Afford assistance with providing guidance and training for internal team members and maintain usage guidelines and documentation.
• Demonstrate technical fluency of organization CRM and reporting capabilities in support of event programming.
• Routinely monitor and update web content for the Alumni Relations team.
• Provide leadership for assigned engagement projects as needed (Alumni Owned Business Directory, Alumni Appreciation program).
• (Alumni Database Updates and Reporting) as needed.
• Submit new biographical information, contact reports of entry, and preliminary prospect research.
• Perform other duties as assigned.
• Engagement:
  • Collaborate with your department and stakeholders to steward donors, engage with alumni, and support events specific to your unit.
• Leadership:
  • Provide visible leadership across the entire organization by engaging in organization-wide activities such as department meetings, all-staff meetings, and staff events.

Key Competencies

• Champion for inclusion and diversity both internally and externally.
• Demonstrated ability to understand and effectively use online databases for event platforms (i.e. Stova, Blackbaud).
• Well-organized, self-starter who can manage time effectively and who has excellent written and oral communication skills.
• Ability to work independently and collaboratively as part of the team, to meet organizational goals.
• Demonstrated a strong ability to manage multiple projects, meet deadlines and work in an hybrid environment.
• Ability to be congenial, professional, and effective in handling situations with alumni, Foundation staff, University staff, and visitors.
• Integrity in dealing with confidential information.
• Provide onsite support for alumni relations programming. This will require the ability to work outside of normal business hours, but with advanced notice.
• Requires lifting up to 25 pounds, moving equipment and the ability to move a rolling cart.
• Must be able and willing to travel.
• Reliable personal transportation is required for this position.
• Employees must possess a valid driver's license issued by the state in which the employee resides.
• Employees must maintain, at their expense, at least $300,000 in total automobile and/or umbrella liability coverage of $300,000. Coverage of $500,000 is preferred.
• Proof of the required coverage must be provided at hire and annually thereafter.

Education & Experience

• Associate degree or equivalent combination of education and experience.
• 2+ years of experience in an administrative/coordinator support capacity.
• Proficient with virtual meeting tools, MS office, including Outlook, Word, Excel and PowerPoint.
• Demonstrated ability to work in multiple system environments.

Salary Range

$60,000 - $65,000. It will be commensurate with qualifications and experience, while also placing an emphasis on internal equity.

Benefits

• Medical, dental, and vision plans.
• Annual contribution to your health savings account if enrolled in one of the high-deductible health plans offered by the Foundation.
• Thirteen paid holidays, five weeks of paid time off per calendar year, and additional sick time.
• Tuition reimbursement after one year of employment.