Alumni Manager

About the Role

The Alumni Manager owns the strategy and execution of Brooklyn Ascend High School alumni persistence and completion outcomes. This role ensures that graduates not only matriculate to postsecondary pathways but also persist and complete them. The Alumni Manager operates as a data-driven program leader, building systems, partnerships, and interventions that drive measurable alumni success.

Core Responsibilities

• Analyze alumni data to identify trends, risks, and gaps; translate insights into targeted action plans

• Provide regular, action-oriented updates to Pathways leadership on alumni progress and key levers

• Manage a caseload of alumni with differentiated support based on level of need

• Conduct consistent outreach and interventions to ensure accountability and progress

• Maintain strong relationships with alumni through structured and strategic communication

• Advise alumni on course selection, major decisions, academic standing, and long-term planning

• Support financial aid processes, including renewals, appeals, and scholarship opportunities

• Guide alumni through transfer processes when appropriate

• Connect alumni to campus resources and ensure utilization of support systems

• Maintain accurate and up-to-date alumni data systems, including enrollment status, GPA, and persistence indicators

• Track all outreach, interventions, and outcomes to ensure visibility and accountability

• Build systems that enable efficient monitoring of alumni progress and program effectiveness

• Build and maintain relationships with college staff, including advisors, financial aid officers, and support program personnel

• Advocate for alumni by leveraging institutional partnerships

• Identify and share external opportunities, including internships, summer programs, and career pathways

• Plan and execute alumni programming such as Alumni Days, workshops, and communications campaigns

• Develop systems to maintain strong alumni engagement and connection to the school

• Ensure consistent and high-quality communication with alumni and families

Qualifications

• Bachelor’s degree required
• Master’s degree in education, counseling, or a related field preferred
• 3–5 years of experience in college counseling, alumni support, or postsecondary advising
• Demonstrated success supporting students through college persistence and completion
• Strong data management and analysis skills

Skills and Traits

• Demonstrates an entrepreneurial mindset by taking full ownership of alumni outcomes, building systems from the ground up, and proactively identifying and solving gaps with urgency and resourcefulness
• Results-driven with a strong sense of ownership over outcomes
• Strong relationship builder with the ability to engage and influence alumni and stakeholders
• Highly organized with the ability to manage multiple priorities and systems
• Proactive problem-solver who uses data to inform decisions
• Strong communication skills across students, families, and external partners

Compensation

The salary for this position begins at $70,000. Salaries are determined using an equitable compensation scale that accounts for years of experience and levels of attained education.

Location & Work Arrangement

Brooklyn, NY
This is a full-time, in-person role requiring daily presence on campus and participation in school-wide programming and faculty collaboration.
This is a full-time, exempt position that offers a comprehensive benefits package including:
Medical, dental, and vision insurance
403(b) retirement plan with employer matching
Generous paid time off and additional employee benefits