ALTERATIONS DEPARTMENT MANAGER - NORTHPARK MALL

About the role

You lead a team to provide alterations support and ensure the customer receives a final product that is customized to fit just right. Additionally, you will use your extensive knowledge to efficiently manage the operations of the alterations department.

Responsibilities

• Motivate associates to deliver outstanding garments and customer service
• Train, coach and lead by example
• Execute all duties of an alterations associate and ensure garments are completed accurately and timely
• Develop alterations associate’s skills to meet department goals
• Assess associate performance and provide feedback to improve the quality of service and alterations
• Develop and implement solutions to solve customer problems and department needs

Requirements

• Professionally competent in all basic and most advanced alterations

Qualifications

• Extensive knowledge of alterations

Skills

• Leadership
• Customer service
• Training and coaching
• Problem-solving

Benefits

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

Pay

Competitive wages

Schedule

No extended holiday hours

Von Maur

We’re committed to helping you thrive at work and at home. Our reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.