ALTERATIONS DEPARTMENT MANAGER
Von Maur · Lake St Louis, MO · 2 mo ago
Business DevelopmentFull-time
About the role
You lead a team to provide alterations support and ensure the customer receives a final product that is customized to fit just right. Additionally, you will use your extensive knowledge to efficiently manage the operations of the alterations department.
Responsibilities
- Motivate associates to deliver outstanding garments and customer service
- Train, coach and lead by example
- Execute all duties of an alterations associate and ensure garments are completed accurately and timely
- Develop alterations associate’s skills to meet department goals
- Assess associate performance and provide feedback to improve the quality of service and alterations
- Develop and implement solutions to solve customer problems and department needs
Requirements
- Professionally competent in all basic and most advanced alterations
Qualifications
Candidates must have a strong background in alterations and demonstrate excellent leadership and coaching skills.
Skills
- Leadership
- Customer Service
- Training
- Problem Solving
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
Pay
Details TBA
Schedule
Details TBA