Alterations Associate
Job Description
WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
What You Will Do
- Model all Saks Fifth Avenue Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Fifth Avenue policies and procedures.
- Follow all alteration workroom policies and Tailor procedures.
- Able to utilize expertise to make alterations decisions during customer fittings.
- Focus on all efforts on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company/store and department initiatives.
- Ad hoc responsibilities as needed.
What You Will Bring
- Minimum 3 years fitting and tailoring experience in high-end merchandise.
- Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
- Ability to use all standard sewing, pressing & spotting equipment.
- Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather.
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
Qualifications
- Minimum 3 years fitting and tailoring experience in high-end merchandise.
- Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
- Ability to use all standard sewing, pressing & spotting equipment.
- Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather.
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- High school graduate or equivalent preferred.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Pay
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Schedule
N/A
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).