Alpino Vino Backwaiter

About the role

Assists Servers to ensure an exceptionally high level of service to guests and to interact with guests in a positive, professional manner with enthusiasm and sincerity.

Responsibilities

• Coordinates with the kitchen expediter as to which courses are being plated.
• Communicates with servers to ensure courses are delivered in a timely manner.
• Busses and sanitizes tables/chairs, changes linens, performs bread service and replenishes water.
• Anticipates and responds to guests’ basic needs and requests in collaboration with server.
• Performs dining room set up and breakdown and completes side work.
• Assists with coffee and tea service.
• Attends daily line-up meetings with Manager/Chef.
• Attends all venue training sessions to increase service knowledge.
• Employs proper table etiquette and mechanics.
• Maintains all health codes and sanitation requirements.
• Adheres to CS Venue Hygiene and Grooming policy.
• Provides a guest experience that exceeds the guest’s expectations.

Supervisory Responsibilities

This job has no supervisory responsibilities; however, it is expected that the back waiter will work with other back waiters, servers, expediter, bussers, and bar staff in a team relationship.

Requirements

• 1-3 years culinary experience.
• Current Alcohol Service certification from a recognized training organization.
• High school diploma or general education degree (GED).
• 1-3 years experience in a food service establishment.
• Fluency in the English language: read, write, speak clearly and effectively.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.
• Basic operational understanding of POS system.
• Available to work days, nights, weekends, and holidays.
• Employees at on-mountain venues must be able to ski or snowboard at an intermediate level and pass company on-snow assessment.

Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and discounts.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

• Must be able to work effectively at an altitude of 10,000 ft or above.
• Must be able to function effectively in inclement weather conditions.
• Regularly required to stand, walk, reach with hands and arms, stoop, kneel, and crouch.
• Must regularly lift and/or move up to 50 pounds.

Work Environment

• Occasionally exposed to extreme cold.
• The noise level in the work environment is usually loud.

Pay

$15.16/hour. This position has the ability to earn tips.

Benefits

• Paid sick leave.
• Ski pass.
• Dependent passes (for full-time commitment).
• Discounted lift tickets.
• Lift tickets at other Colorado resorts.
• Discounted employee shuttles.
• Discounted meals and lodging.
• Ski school discounts.