Alpine Valley - Venue Upsells Staff

Job Summary

As an Upsells/Ancillary Sales staff member, you play a vital role in offering guests the opportunity to enjoy perks and experiences that allow them a first-class event. You also are responsible for ensuring the safety and comfort of all guests. Your attention to detail and customer service skills contribute to creating a positive experience for all patrons.

Job Functions

• Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints.
• Collect money from patrons for all upsell/ancillary products such as parking, lawn chairs, premium upgrades and ticket fees.
• Use provided devices to keep track of sales and redemption.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Participate in venue recycling efforts before, during and after the show.
• Additonal tasks as requested by management.

Qualifications

• High School Diploma or equivalent
• Must have cash handling experience.
• Creative thinker and problem solver
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs or more

Must Be

• Must be 18 years of age or older to hold this position

Pay

This position starts at $16.00 per hour with potential of commission for sales.

Schedule

Details on schedule will be provided upon hire.