Alpine Valley - Venue Box Office Staff

Job Summary

Job Functions

• Sell and collect admission tickets and passes at events.
• Deliver exemplary customer service to maintain customer loyalty.
• Answer inquiries to resolve customer concerns through analysis.
• Examine tickets or passes to verify authenticity.
• Solicit sales of new or additional services or products.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Aid patrons by giving directions to places inside or outside the venue.
• Refuse admittance to undesirable persons or persons without tickets or passes.

Qualifications

• High School Diploma or equivalent.
• Previous cash handling experience.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• At least 2 years in Guest Service and communications is a plus.
• Creative thinker and problem solver.
• Acute sense of judgment, tact and diplomacy.
• A strong-sense of teamwork and ability to execute programs.

Pay

This position starts at $16.00 per hour.

Schedule

Position requires constant standing and occasional sitting.

Age Requirement

You must be over 18 years of age to hold this position.