ALM Systems Analyst

Responsibilities

• Act as main point of contact for clients, providing Polarion support and facilitating interactions between customer IT department, Sterling Medical Devices, and Siemens
• Work with clients to understand and prioritize requirements
• Provide general administration support (configuration, workflows, reports, templates, access, permissions, etc.) to clients
• Provide user training, develop and document best practices, and identify/implement process improvements
• Update template/project configurations, workflows, and work item meta data
• Cook up security and software updates with internal IT and Siemens
• Addressing backup, performance, and archiving of data with internal IT and Siemens
• Develop dashboards and Live Reports that support engineering and managing needs
• Work with internal engineering teams to define and implement processes that support the following activities for information stored within Polarion: approvals/signoff, configuration/change management, requirements management, test management, and project management
• Partner with Polarian sales staff to provide technical demos and act as subject matter expert for prospects
• Draft requirements and test cases to validate systems and complete reports

Qualifications and Experience

• The ideal candidate will have: Bachelor's degree in a technical discipline, Previous job experience with application lifecycle management tools, Polarion preferred, Familiarity with Java, AWS cloud, Microsoft TFS, and Linux is a plus, Experience with waterfall project management methodologies, Good understanding of development and operational and processes within a company, Extensive experience with product development methodologies and engineering lifecycle activities

Required Skills

• Ability to lead and promote change in an environment of rapidly changing technologies and business processes
• Strong analytical, problem solving and conceptual skills
• Strong interpersonal skills and excellent organizational skills
• Must be proactive and able to work with little or no supervision
• Basic knowledge of Quality Management Systems
• Strong oral and written communication skills, with the ability to communicate to various levels of management, internal business partners, and external suppliers
• Flexibility, willingness to learn, and a demonstrated ability to come up to speed quickly on new technologies and technical issues
• Comfortable working in a fast-paced startup environment

Top Benefits/Perks

• Comprehensive benefits package, including health, vision, and dental insurance
• Generous Paid Time Off
• Company retirement plan with matching

Pay

$70,000 - $80,000 per year, based on experience and qualifications.