Allied Health Program Manager

Essential Duties

• Administers and evaluates courses, programs, seminars and customized trainings for healthcare professional development specifically for the following programs: Certified Nursing Assistant, Certified Medical Assistant, Phlebotomy, Nurse Refresher, Massage Therapy, Paramedic, Community Healthcare Worker, Delegating Nursing, and other allied health topics.
• Recruits, interviews, and onboards instructors to teach current and new courses in program area; works with instructors to develop course content and course syllabus.
• Determines pricing and production expenses and promotion methods for open enrollment courses and related contract trainings.
• Achieves enrollment goals and financial objectives in terms of gross revenue and FTEs.
• Manages customer service across all allied health Workforce Solutions programs.
• Works closely with Marketing Coordinator to develop marketing materials and campaigns that promote programs/courses locally and nationally.
• Stays up to date on current local, state and national information and trends in programming areas, continuing education, and Accreditation requirements.
• Buils relationships with community partners and businesses to meet the industry and local educational needs.
• Meets regularly with local businesses to assess professional development and upskilling needs.
• Works cooperatively with other program managers and staff to complete tasks undertaken by Workforce Solutions and Continuing Education and college community.
• Works with other program managers and areas to develop new programs and increase overall WSCE enrollment.
• Assigned from time to time to do projects outside of core assignment areas, based on work volume or other criteria as established by the division dean.
• Collaborates with college staff on grant proposals and tasks.
• Plans and executes Allied Health Pinning Ceremony.
• Represents Hagerstown Community College at the Maryland Community College Community Education Affinity Group meetings and works cooperatively with other Maryland Community Colleges on programs of mutual benefit.

Skills And Abilities

• Excellent organizational, management and communication skills.
• Program management, strategic planning, budgeting and human and materials resource management.
• Process analysis and improvement.
• Coaching.
• Effective written and oral communication skills.
• Marketing and sales.
• Networking.
• Negotiating.
• Ability to work individually as well as a member of a team.
• Research and data analysis.
• Computer literacy.
• Knowledge of and adherence to a variety of professional governing board policies, procedures, and documentation requirements.

Additional Requirement

• Must be able to lift 40 lbs.
• Driver’s license required.