Allied Health Intermediate Supervisor
Michigan Medicine · Ann Arbor, MI · 4 days ago
On-siteAdministrativeFull-time
Responsibilities
- BASIC FUNCTION AND RESPONSIBILITY
- In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).
- Operational oversight:
- Provide day-to-day administrative supervision of qualified personnel performing testing and reporting high complexity test results.
- Schedule employees to provide adequate and equitable staffing of all areas.
- Serve as resource person for technical and procedural problems from staff and outside institutions.
- Implement new and revised policies and procedures in the laboratory framework.
- Establish an atmosphere that satisfies employees physical needs and safety.
- QC/QA/Compliance
- Responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
- Assure that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
- Review all high complexity testing performed by trained high school graduates qualifying as high complexity testing personnel within 24 hours when a CLIA qualified general supervisor is absent.
- Coordinate, Implement and participate in monitoring the laboratory Quality Assurance Program.
- Aids in compliance of regulatory agency (i.e., CLIA, CAP) rules and regulations.
- Orientation/Training/Competency
- Provides or coordinates orientation to lab and department policies to all testing personnel.
- Reviews and approves training checklists.
- Oversees and evaluates training of all personnel performing laboratory testing.
- Verifies staff are trained and competent prior to performing testing on patient specimens independently.
- Oversees performance competency documents of testing personnel.
- Personnel
- Develop performance objectives for each employee and conduct formal reviews at least annually.
- Evaluate employee skills and assess educational and training needs periodically.
- Provide timely and constructive feedback.
- Participate in the resolution of employee grievances.
- Counsel and discipline as necessary.
- Enforce attendance policy and approve payroll for direct reports.
- Review and approve vacation or other time off requests.
- Provide an environment which motivates and enriches staff.
- Assist staff in personal and professional development.
- Create opportunities for self and others to obtain additional skills and knowledge through a variety of methods.
- Management
- Work in cooperation with the management team to optimize workflow within the laboratory, to continually improve operations, and to plan future changes for the laboratory.
- Participate in setting goals and objectives for the lab.
- Take an active part in creating laboratory policy, organizational decisions, selecting candidates, introducing new procedures, and selecting new equipment.
- Work with Lab Manager to evaluate and recommend changes to the lab including equipment, supplies, and staffing.
- Keep Lab Manager informed of problems or changes in procedures that impact the section or shift.
- Work Testing
- Maintain expertise/competency in one or more areas under supervision to be able to adequately assess performance of staff and to provide assistance in event of short staffing situations.
Required Qualifications
- Bachelor of Science degree in Medical Laboratory Science or biological science which is directly related to the duties of the position is required, as well as certification as a Medical Laboratory Scientist or Medical Technologist.
- Minimum of 6 years of experience in a clinical laboratory relative to the title.
- Minimum of 5 years of experience in a Clinical Molecular Diagnostics Laboratory performing high complexity testing.
- Frequent standing, walking, sitting and hand pipetting for long periods of time and the ability to lift up to 30 lbs.
Desired Qualifications
- Certification as an MB ASCP.
- Demonstrated management experience of professional and support staff in a CLIA Clinical Lab setting.
- Excellent interpersonal and organizational skills.
- Effective communication skills.
- Excellent written and oral communication skills.
- Demonstrated ability to teach and/or train students, junior laboratory personnel in laboratory techniques and/or protocols.
- Ability to work independently or as a member of our team.
- Excellent attendance, ability to multi-task, prioritize appropriately, and exercise good judgment.