Alliance Manager (Req# 1157)

About the role

A hybrid-remote opportunity for candidates geographically located in Eastern or Central time zones with a willingness to travel up to 10%.

Responsibilities

• Drive vendor and ePlus engagement across the ePlus operating footprint
• Maximize both front-end margin and back-end profits
• Understand all aspects of the vendor’s partner program and maximize ePlus benefits from these programs
• Serve as the primary point of contact for the vendor for ePlus
• Develop plans with individual region management teams (SVPs, RVPs, Sales Directors) and manage both ePlus and vendor teams to facilitate successful marketing and sales and service efforts for vendors in each region
• Work alongside partner marketing to coordinate and execute product marketing and communications programs
• Collaborate with key stakeholders across ePlus to drive successful outcome-based plans and communication
• Coordinate field sales and service training to ensure familiarity with partner solutions and how to position along with ePlus strategy.
• Proactively work with ePlus vendor management team in achieving vendor certification targets and audit requirements
• Evaluate, initiate, grow, and manage partnership opportunities
• Identify, evaluate, and execute opportunities to optimize or expand a line of business
• Evaluate emerging market trends and vendors go to market strategies to accelerate technology adoption
• Build credibility by establishing ePlus as an authority on the given technology
• Expand sales force awareness of vendor offerings through webinars, seminars, speaking engagements, and other forms of media
• Leverage business skills, industry knowledge, technical skills, and customer service skills to build a high level of credibility as the customer’s trusted business partner
• Build a strong sense of reliability with partners and co-workers to maximize direct sales leads and team confidence
• Enable teams to up-sell and cross-sell related products to prospective customers
• Identify strategic training needs to support current and future business operations
• Identify employee development goals and build vendor training/development plans

Qualifications

• Bachelor’s degree or equivalent experience required
• 5+ years of progressive, successful career progression within the IT related industry.
• Proven success in high-growth, fast-paced, high-speed environments.
• Working knowledge of the vendor’s various technology areas (Unified Communications, Virtualization, Data Center, Storage, etc.)
• Experience in channel partner and program management is a strong plus
• Business and Management - Previous success managing a profit and loss for a line of business
• Previous success developing partnerships between different, independent entities
• Previous success in sales and relationship-building roles
• Technical - Technical working knowledge within area of specialty
• Previous success in driving IT solution sales with technical decision-makers
• Demonstrated skill at working with multiple players across technical disciplines
• Demonstrated ability to guide teams through vendors’ product strategies
• Personal - Strong organization skills, presentation skills and acute attention to detail
• Strong oral and written communication skills
• Excellent interpersonal relationship skills
• Ability to work independently in a fast-paced, challenging work environment
• Ability to adapt and learn new technologies, products, and processes with little notice
• Ability to exercise judgment in determining appropriate course of action

Benefits

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered.

Pay

The initial base salary range for this position is expected to be between $80,000 and $110,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

Schedule

The position is a hybrid-remote opportunity for candidates geographically located in Eastern or Central time zones with a willingness to travel up to 10%.