Allergy Lab Assistant

About Family Allergy & Asthma

Founded in 1979, Family Allergy & Asthma is one of the nation’s leading allergy and asthma practice groups, serving patients across Arkansas, Florida, Illinois, Indiana, Kentucky, Missouri, Ohio, Pennsylvania, and Tennessee. With more than 100 allergists, we are dedicated to delivering high-quality, patient-centered allergy and immunology care. Our comprehensive services include:

• Allergy and asthma evaluation and treatment
• Environmental, food, and drug allergy testing
• Pulmonary function testing
• High-risk food challenges
• Sublingual immunotherapy
• Aspirin desensitization
• Food immunotherapy

About the role

The Allergy Lab Assistant is responsible for preparing customized allergy immunotherapy vials that support patient treatment plans across Family Allergy & Asthma clinics. This role requires a high level of accuracy, attention to detail, and adherence to established safety and quality standards. The Allergy Lab Assistant works closely with the Immunology team to prepare and distribute allergy treatment vials, maintain inventory and documentation, assist with shipping and order fulfillment, and support daily department operations. The ideal candidate is organized, dependable, and committed to delivering high-quality work that directly impacts patient care and clinical outcomes. Training is provided for candidates who demonstrate strong attention to detail and a willingness to learn.

Responsibilities

• Prepare allergy immunotherapy vials according to established safety and quality standards
• Assist with preparing treatment vials for new and existing patients
• Process and fulfill vial orders for clinic locations and patient shipments
• Monitor and document quality-control measures, including temperature logs and inventory checks
• Assist with shipping and distribution of allergy treatment vials
• Communicate with patients, providers, and internal team members regarding orders and treatment questions
• Verify patient account information related to new and existing orders
• Maintain accurate documentation and follow HIPAA requirements
• Support daily operations within the Immunology department
• Perform other duties as assigned

Requirements

Abilities, Knowledge and Skills

• Effective Communication Skills To Include Ability to fluently speak and read English
• Ability to read and interpret documents such as safety rules, handbooks, policies, patient care plans and procedure manuals
• Ability to communicate effectively, verbally and written, with all levels of staff and patients

Education And Experience

• High School Diploma or equivalent
• Experience in a medical office, laboratory, pharmacy, healthcare operations, or production environment

Preferred

• Medical Assistant certification
• Experience in a medical office, laboratory, pharmacy, healthcare operations, manufacturing, or production environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands.

• While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, injection room or clinic staff may be standing or walking 80% of their shift.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information.

Work Environment

The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to infectious waste, potential exposure to allergens in concentrated forms, diseases and conditions.