Lab Assistant

About the role

Ensures accurate specimen processing to maintain specimen integrity. Performs registration procedures accurately and efficiently in order to ensure regulatory compliance. Performs various clerical duties. Communicates effectively and works cooperatively with others to optimize job performance and foster working relationships.

Responsibilities

• Computer/Clerical
  • Demonstrates efficient keyboarding skills and computer skills
  • Compares patient information provided on the requisition with information on specimens received/processed, assuring consistency and accuracy
  • Accurately enters all patient demographics, testing requests and special instructions as needed from the requisition into the computer
  • Accurately interprets physician’s orders; knows when further clarification is needed
  • Uses good judgement when responding to requests of physicians
  • Processes drop off orders from outside agencies
  • Orders and restocks supplies as needed
  • May be required to lift heavy objects
• Problem Solving
  • Demonstrates the ability to solve problems/recognize errors as they arise
  • Refers problems unable to solve to appropriate personnel
  • Identifies errors when checking requisition slips; corrects errors to ensure accurate results and reporting
  • Demonstrates an ability to assess a situation from many perspectives; considers various alternatives, and chooses the appropriate course of action
  • Adjusts workload in view of STAT orders drop-offs, admissions, out-patient walk-ins, and timed tests
  • Evaluates and solves problems related to collection and processing of specimens for analysis
• Communication/Patient Service
  • Practices proper telephone etiquette and answers inquiries regarding tests and refers questions to appropriate department
  • Maintains patient confidentiality at all times
  • Adheres to Lab dress code – must wear a lab coat and gloves
  • Communicates with patients in a professional and courteous manner
  • Displays a helpful attitude in resolving client/department problems
  • Acknowledges patient waiting for lab work if unable to draw at that moment
• Work Ethic/Professionalism
  • Demonstrates a complete understanding of all tasks to be completed; needs no reminding
  • Promotes teamwork in the department
  • Completes all work during the shift without sacrificing quality of work
  • Demonstrates flexibility—can be depended on to modify work schedule or location as required by the department
  • Arrives to work on time, begins work promptly and is available until the end of the shift
  • Returns to work on time from breaks and lunches
  • Follows Lab and CAP Policies and Procedures
  • Complies with HIPAA guidelines
  • Follows Infection Control Policies and Procedures
  • Adheres to Lab Safety Policies and Procedures
  • Fosters a positive work environment
  • Performs all other related or similar duties as requested or as responsibilities necessitate
• Lab Aide Position Specific Performances
  • Knows policies, procedures and practices necessary to perform specimen processing duties
  • Ensures accurate specimen processing to maintain specimen integrity
  • Prepares specimens for testing and distributes specimens accordingly, noting special requirements and prioritizing delivery to the department
  • Evaluates specimen acceptability for testing
  • Makes decisions and establishes priorities for specimen processing based on established policies and procedures
  • Works in an independent manner with limited supervision
  • Processes potentially infectious specimens for testing
  • Understands patient registration functions as they relate to referred lab specimens
  • Performs registration procedures accurately and efficiently in order to ensure regulatory compliance
  • Demonstrates initial and annual competency in specimen processing, including all computer related functions

Requirements

• Ability to review and understand department and Hospital manuals and procedures in order to properly carry out job duties
• Clerical perception, attention to detail and finger dexterity required to rapidly and accurately transcribe data from requisitions to the computer ordering system
• Ability to work independently and as part of a team

Pay

Hourly wage estimate: $14.83 – $20.77 per hour. The estimate represents the typical wage range of candidates hired. Factors that may determine actual salary include specific skills, years of experience, and comparison to other employees in the role. The typical candidate is hired below the midpoint of the range.

Benefits

• Health & Wellbeing
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
• Time Away
  • Paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings & Retirement
  • 401(k) Plan with 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Flexible spending accounts
  • Preferred banking partnerships
  • Retirement readiness tools, rollover support and financial wellbeing counseling
• Education
  • Tuition assistance, student loan assistance, certification support, dependent scholarships
  • Partnership with Galen College of Nursing
• Additional Benefits
  • Fertility and family building support
  • Adoption assistance
  • Life insurance, supplemental health protection plans
  • Auto and home insurance, legal counseling, identity theft protection and consumer discounts

Eligibility for benefits may vary by location.