All Flex Bloomington Customer Production Planner

About the role

Own customer delivery performance from order entry through shipment by coordinating production schedules, material availability, and manufacturing priorities.

Essential Job Duties

• Own assigned customer accounts
• Create and maintain production schedules
• Monitor customer demand
• Communicate schedule changes proactively
• Identify delivery risks early
• Coordinate with Sales, Customer Service, Production, Purchasing, Materials, and Engineering, and manage customer expedites
• Balance customer priorities with factory capacity
• Collaborate with fellow planners to optimize workflow across all customer accounts and manufacturing resources
• Review shortages
• Develop recovery plans
• Lead weekly customer delivery reviews
• Maintain planning accuracy
• Analyze root causes for missed deliveries
• Drive continuous improvement

Customer Metrics

• On-Time Delivery %
• Promise Date Accuracy
• Late Order Count
• Average Days Late
• Customer Satisfaction Score (if available)

Qualifications

Education

• High School Diploma or equivalent required
• Associate or Bachelor’s Degree preferred

Experience and/or Training

• 3–5 years’ experience working in a manufacturing environment
• ASCM certification is preferred

Technology/Equipment

• Proficient in Microsoft Word, Excel, and Outlook
• Prior experience with MRP/ERP system is preferred

Travel

• Some travel between production facilities may be required

Additional Skill Set

• Production Planning
• Familiarity with ERP/MRP platforms
• Manufacturing Knowledge
• Data Analysis
• Ability to organize and prioritize work

Pay

We offer a competitive base salary in the $62,000 to $92,000 range, based on experience and qualifications, along with annual bonus and profit-sharing opportunities tied to performance.

Benefits

• Medical, dental, vision, and life insurance
• Short- and long-term disability coverage
• Health savings account with company match
• Retirement plan with employer contributions through Vanguard
• Access to the Granite Assistance Fund for support when it’s needed most
• Generous paid time off, including volunteer time off and paid holidays