Alarm Monitor-Part Time

Responsibilities

• Maintains a professional demeanor while monitoring and operating multiple channel trunked radio systems.
• Operates commercial intrusion detection and fire alarm monitoring computer systems.
• Documents emergency calls and responder dispatch information in the CAD system.
• Records daily dispatches and movement of vehicles and equipment resources during routine and emergency response events.
• Conducts daily tests of radio systems, emergency dispatch tones, and emergency phones in accordance with Standard Operating Procedures (SOP) and Guidelines for Training (GTA).
• Records system deficiencies and makes applicable notifications in accordance with SOP/GTA.
• Records fire and intrusion alarm tests manually as required.
• Contact Directorate of Public Works (DPW) and Fire Department if fire alarms monitoring malfunction.
• Placed work orders with DPW at the request of any first responder and ICIDS Administrator.
• Determines the nature of the phone call and may transfer caller to the appropriate Public Safety Answering Point (PSAP) upon determining the location of the incident.
• Obtains, verifies, and records the location of the emergency, the name of the caller, the nature, severity, and current status of the emergency, and obtains and other appropriate information needed to secure a full assessment of the circumstances.
• Maintains a reassuring and calming manner with caller to obtain required information; persuades callers to stay on the line.
• Afford assistance in the training of new trainees under the supervision of the shift supervisor.
• Provides guidance using the APCO EMD protocols until the arrival of professional medical assistance.
• Provides precautionary instructions and advice to help assure the personal safety of person and/or to minimize the loss of property, pending the arrival of fire, police, and other assistance.
• Performs other job-related duties as assigned.

Requirements

• High school graduate or equivalent.
• Read, write, and speak the English language fluently.
• Have the ability of hearing, eyesight, and finger/hand usage for operations, be of good health and mentally alert.
• This position is considered essential employees, you must report for duty, remain on duty during inclement weather, declared emergencies, and/or elevated FPCON levels unless otherwise directed.
• Must be able to complete a 90-day training course held Monday-Friday 0800-1600.
• Successfully pass all required training and certifications required for this position including:
  • APCO Public Safety Telecommunicator I.
  • APCO Emergency Medical Dispatch (EMD).
  • APCO Fire Service Communications.
  • APCO Law Enforcement Communications.
  • HAZMAT Awareness.
  • CPR (Cardio, Pulmonary, Resuscitation).
• Ability to obtain and maintain a US DoD-issued CAC card (i.e., NACI/SF85).
• Must pass pre-employment qualifications of Cherokee Federal.

Qualifications

• Must pass pre-employment qualifications of Cherokee Federal.

Skills

• Fluency in written and spoken English.
• Ability to hear, see, and use hands/fingers for operations.
• Good health and mental alertness.
• Essential employee status.
• Completion of a 90-day training course.
• Pass required training and certifications including APCO Public Safety Telecommunicator I, APCO Emergency Medical Dispatch (EMD), APCO Fire Service Communications, APCO Law Enforcement Communications, HAZMAT Awareness, CPR, and obtaining a US DoD-issued CAC card.

Benefits

Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.