Alarm Helper APPRENTICE

About the Role

As an Alarm Helper - Apprentice, you will learn and participate in all aspects of the fire alarm trade, assisting technicians with installation, service, and troubleshooting of fire alarm systems in residential, commercial, and industrial buildings.

Responsibilities

• Assist technician with installation, service, and troubleshooting of fire alarm systems and related equipment
• Learn to interpret project drawings, pull wire, mount back boxes, terminate devices, and use appropriate equipment (e.g., powered hand tools, lifts)
• Climb ladders, read blueprints, and maintain a clean work area
• Support daily safety initiatives, including submitting JSAs, Toolbox Talks, and incident reports
• Ensure proper inventory management, equipment maintenance, and jobsite organization
• Maintain production efficiency, adhere to company SOPs, and ensure customer satisfaction
• Participate in team meetings and communicate effectively with internal and external customers
• Work overtime, out of town, or on-call as needed

Expectations

• Uphold the company's mission statement, core values, and business plan
• Prioritize safety, complete required training, and maintain a professional appearance
• Submit accurate timesheets, manage inventory, and maintain equipment
• Ensure quality control, reduce return trips, and respond to customer feedback
• Maintain positive teamwork and communication within the department

Qualifications

• High School Diploma or Equivalent
• Basic math and reading skills
• Understanding of basic safety procedures

Skills

• Physical stamina for laborious work, including lifting up to 50lbs and working at heights
• Good communication skills and a sense of pride, integrity, and organization
• Ability to work independently and outdoors

Preferred Experience

• Labor or inclement weather experience preferred (no prior experience required, training provided)