Aladdin Client Engagement, Preqin, Vice President - Team Lead
About the role
BlackRock is one of the world’s preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. This role sits within Preqin, a part of BlackRock, which plays a key role in revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.
Responsibilities
- Acts as a regional team lead, overseeing a defined portfolio of clients while setting engagement, retention, and growth strategy across the region
- Provides people leadership to direct Client Engagement team members, including coaching, performance management, and development to ensure strong client outcomes
- Ownership of Preqin’s strategic relationships including engagement, client satisfaction, retention and growth
- Establish governance with senior stakeholders and business leads
- Builds a deep understanding of client’s strategic objectives and the applicability of Preqin in the client’s investment workflows and analytics
- Sets commercial and engagement strategy for client accounts
- Accountable for managing the renewal process
- Identifies upselling opportunities and partners with Business Development to drive harvesting targets, and jointly execute the upsell opportunities
- Preempt churn risk through deep understanding of adoption and needs of the client; Coordinate adoption and service efforts with Client Experience and Service to drive successful client outcomes
- Partner with Marketing to influence and ensure effective campaigns that strengthen client engagement efforts
- Collaborate with Product, Data, Engineering and other teams by sharing client feedback, themes and trends to help shape our roadmap and priorities
- Pairs and coordinates with Aladdin and BlackRock teams on joint clients and commercial opportunities
Qualifications
- 10+ years of sales experience in a sales and/or account management role within financial services, alternative investments, or B2B SaaS sales
- Proven experience leading and scaling a sales or account management region, including designing and executing campaigns or strategic initiatives to drive growth
- Demonstrated experience managing, developing, and motivating team members, with accountability for both individual and collective performance
- Demonstrable success and a record of hitting quota and sales target. Negotiation skills as it relates to upsells and cross-selling
- Working knowledge of the financial market data space, alternative assets, and financial services industries
- Robust interpersonal skills and strong professional acumen with excellent written and verbal communication skills. Comfortable liaising with both BlackRock's clients and colleagues at all levels
- Excellent attention to detail and analytical skills with a thirst and aptitude for problem solving and willingness to go the deliver positive outcomes
- Accountable, motivated, diligent and results driven work ethic
- Strong planning and organizational skills with the ability to manage and control their own priorities to meet deadlines
- A desire to be a phenomenal teammate, able to integrate and build rapport quickly
- Excellent knowledge of Microsoft software such as Outlook, Word, Excel and PowerPoint and Information Technology skills
Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.