Airport Operations Digital Delivery Manager

About the role

Serves as a trusted advisor to airports and aviation organizations, providing leadership in the planning, implementation, and digital architecture and implementation of operational, technology, geospatial, asset management, digital twin, and digital transformation initiatives.

Partners with airport stakeholders, HNTB project teams, and national practice leaders to improve operational performance, modernize business processes, and advance strategic airport objectives.

The position supports major airport programs from strategy through implementation, helping clients navigate complex operational challenges while ensuring successful project delivery, stakeholder alignment, and long-term value realization.

The Airport Operations Delivery Manager also contributes to business development, thought leadership, industry engagement, and the advancement of HNTB's aviation practice.

Responsibilities

• Applies technical expertise and guidance in area of practice.
• Acts as subject matter expert to provide strategic advice and analysis and engage in marketing and business development efforts for pursuits.
• Prepares technical materials for projects, including strategic analyses, commercial documentation, technical provisions, procurement documents, and other materials pertaining to applicable subject matter focus.
• Works with the line organization in a senior support role on strategically important client and project pursuits, providing technical input and market knowledge to navigate complex projects and enhance win probabilities and client satisfaction.
• Targets national and international associations, trade shows, etc., to help the division/region/office identify leads, win work and maintain industry recognition.
• Identifies, pursues, and executes high-level projects with assigned departments, agencies, and programs.
• Affords assistance in the successful contracting and project execution process, working closely with regional HNTB staff and office leadership.
• Promotes technical knowledge and applicability of practice area.
• Works with HNTB project leadership to manage client relationships and guides the application of HNTB services within a specific practice area to best serve the interests of the client and HNTB.
• Contributes to strategic planning in area of expertise and assists with thought leadership initiatives.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in relevant field with 12 years of relevant experience
• In lieu of degree, 16 years of relevant experience

Qualifications

• Strong consulting mindset with the ability to listen, assess needs, frame options, and guide practical recommendations.
• Experience translating business challenges into clear strategies, scopes, delivery approaches, and measurable outcomes.
• Ability to facilitate stakeholder conversations, discovery sessions, workshops, and decision-making discussions.
• Strong project delivery instincts, including the ability to identify risks, clarify priorities, and advance work through ambiguity.
• Proven ability to collaborate across disciplines, practices, offices, and client organizations to deliver integrated solutions.
• Strong written and verbal communication skills, including the ability to communicate with executive, operational, and technical audiences.
• Experience supporting strategic pursuits through client engagement, solution shaping, proposal input, and interview preparation.
• Ability to build credibility and maintain strong relationships that support client trust, repeat work, and long-term partnerships.
• Commitment to advancing thought leadership, market awareness, and practical innovation in support of client outcomes.
• Collaborative leadership style with the ability to mentor others, strengthen team capabilities, and promote shared success.

Skills

• Ability to serve as a trusted advisor to clients, project teams, and leadership on complex operational and technology-enabled initiatives.

Benefits

Click here for benefits information: HNTB Total Rewards

Pay

The approximate pay range for New York is $180,596.86 - $360,607.36.

The approximate pay range for the California San Francisco Bay Area is $225,746.07 - $360,607.36.

The approximate pay range for Colorado is $198,656.54 - $317,334.48.

The approximate pay range for Washington, DC is $207,686.38 - $331,758.78.

The approximate pay range for Illinois is $198,656.54 - $317,334.48.

The approximate nation wide pay range for this position is $180,596.86 - $360,607.36.

Schedule

Location is flexible to any geography with an existing HNTB office.

Equal Opportunity Employer/Disability/Veteran

HNTB is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, citizenship status, or other status protected by law. The HNTB Companies ensure nondiscrimination in all programs and activities in accordance with Title VII of the Civil Rights Act of 1964. Any applicant with limited English proficiency or a qualifying physical or mental disability who believes they require a reasonable accommodation for any part of the application or hiring process should contact us at ReasonableAccommodations@HNTB.com or call 816-527-2600 for assistance. HNTB will make determinations on requests for accommodations on a case-by-case basis. Hearing and speech impaired individuals who seek assistance or accommodation in applying for a position via TTY, may dial 711 in the United States. Instruct the TTY operator to call 888-400-4682 and select option 5 for TTY service. Please indicate to the HNTB agent that you are a candidate seeking assistance in the job application process.