Airport Operations Analyst

Responsibilities

• Serves as the analytical bridge between schedule planning and station-level execution, identifying and removing airport-related roadblocks including gate constraints, ramp capacity, taxi delays, and construction impacts to ensure reliable carrier performance on the day of operation.
• Proactively evaluates airport and station constraints such as gate availability, taxi-in/out times, and facility construction phasing and assesses their impact on schedule executability, translating operational data into actionable recommendations that improve on-time performance, completion factor, and station-level reliability.
• Works cross functionally with IOC, Station Leadership, Maintenance, Crew Planning, and Corporate Real Estate (CRE) to diagnose airport-side performance barriers and support real-time operational decision-making, while driving continuous improvement through block-miss analysis, performance monitoring, and structured after-action reviews.
• Acts as the analytical liaison between Network Planning and Operations to evaluate whether schedules are built for successful execution. Conducts recurring schedule reviews with Manpower Planning to assess operational feasibility.
• Analyzes key schedule components including turn times, taxi-out times, block times, hub bank structures, peak volumes, spare aircraft rotations, RON placements, and maintenance routing. Identifies structural schedule risks that may negatively impact operational performance and recommends adjustments (e.g., turn times, block times, retiming).
• Maintains a current view of infrastructure constraints for key hubs and outstations. Partners with Station General Managers and Corporate Real Estate (CRE)/Facilities to develop and recommend mitigation strategies for airport roadblocks including construction-phase workarounds, gate reassignments, alternate towing procedures and coordination with airport authorities ensuring constraints are addressed before they degrade carrier performance.
• Maintains a current view of infrastructure constraints for key hubs and outstations. Partners with Station General Managers and Corporate Real Estate (CRE)/Facilities to develop and recommend mitigation strategies for airport roadblocks including construction-phase workarounds, gate reassignments, alternate towing procedures and coordination with airport authorities ensuring constraints are addressed before they degrade carrier performance.
• Monitors airport infrastructure changes (construction timelines, gate closures, taxiway restrictions) on a rolling basis, ensuring that schedule and resource plans reflect current airport conditions rather than being discovered on the day of operation.
• Analyzes patterns of block-time misses across the network, with particular focus on taxi-in and taxi-out delays at congested or construction-impacted airports. Diagnoses root causes (e.g., extended taxi queues, gate-hold delays, runway configuration changes), cascading effects, and coordinates with the IOC to implement day-of mitigations.
• Partners with the Integrated Operations Center (IOC) and Crew Scheduling to prepare for forecast disruptions 48–72 hours in advance. Evaluates reserve coverage, spare aircraft positioning, and pre-cancellation strategies to mitigate operational impact.
• Provides real-time analytical support during irregular operations to align execution decisions with schedule intent and recovery strategies. Facilitates structured After-Action Reviews (AARs), documenting performance gaps, decision effectiveness, operational impacts, and corrective actions. Translates AAR insights into improvements in schedule design, resource planning, and operational processes.
• Promotes and supports cross-functional performance reviews to align stakeholders on trends, outcomes, and action plans.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.

Qualifications

• High school diploma or equivalent.
• 4+ years of progressively responsible experience in airline operations, with exposure to operational decision-making, coordination, or performance analysis (e.g., IOC, crew scheduling, dispatch, maintenance coordination, or station leadership).
• Strong working knowledge of airline operational workflows, constraints, and performance drivers.
• Experience analyzing operational performance data and translating insights into actionable recommendations.
• Demonstrated ability to collaborate cross-functionally in a fast-paced, operational environment.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.