Airport General Manager

Job Summary

The ideal candidate will lead GAT Airline Ground Support in expanding the company's business portfolio through effective leadership that ensures excellent quality service to customers. Successful General Managers earn rewards for their achievements.

Job Duties

• Conduct monthly safety meetings for all employees
• Manage all operation activities and multiple carrier contracts
• Conduct flight audits, station audits and "at risk" behavior audits
• Communicate and instill safety awareness in all employees including new hires
• Work in conjunction with Customer to determine manpower requirements
• Oversee recruiting and placement efforts to ensure staffing levels meet requirements
• Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC
• Investigate, report and implement corrective action for any incident of aircraft damage or employee injury
• Coordinate purchases for operational necessities and ensure adequate supplies are available
• Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints
• Maintain financial budgetary goals, safety policies, procedures and working conditions
• Oversee disciplinary action resulting or potentially leading to termination
• Observe and ensure full compliance of uniform and appearance guidelines
• Review all daily, weekly and monthly operational reports
• Investigate all service failures including chargeable delays, baggage/cargo/mail mishandling
• Administer station operational plans such as deicing, FOD, safety, winter operation and baggage plans
• Complete personnel evaluations on supervisors, administrative assistants and GSE mechanics
• Liaise with all customer service, airport, USPS and our customer
• Respond to and/or investigate concerns reported by customer's supervisory personnel
• Perform routine visits to the various authorities to discuss issues and concerns
• Attend all local airport tenant, security and safety meetings

Qualifications

• Bachelor's degree or appropriate combination of education and experience
• 5+ years of Airline industry experience
• 5+ years of Experience managing and leading people with financial responsibility
• Executive presence and understanding of a large corporate environment
• Large scale project management experience
• Experience managing multi-customer market
• Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high quality standards
• Strong communication skills; written and verbal
• Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders
• Strong analytical skills
• Self-directed, highly motivated and proactive leader