Airport General Manager

Job Summary

The ideal candidate will lead GAT Airline Ground Support in expanding the company's business portfolio through effective leadership that ensures excellent quality service to customers. Successful General Managers earn rewards for their achievements.

Job Duties

• Conduct monthly safety meetings for all employees (without exception).
• Manage all operation activities and multiple carrier contracts.
• Conduct flight audits, station audits and "at risk" behavior audits.
• Communicate and instill safety awareness in all employees including new hires.
• Work in conjunction with Customer to determine manpower requirements for group movements, peak travel holidays, out of scope and flight schedule changes.
• Oversee recruiting and placement efforts to ensure staffing levels meet requirements and exercise best possible effort to follow any instructions provided by Customer or their designee regarding standards, procedures and practices.
• Ensure compliance with all regulatory agencies including FAA, OSHA, EPA, US Dept. of Labor and EEOC.
• Investigate, report and implement corrective action for any incident of aircraft damage or employee injury and conduct/participate in employee coaching and counseling as necessary.
• Oversee any disciplinary action resulting or potentially leading to termination in order to ensure proper documentation and consistent application of policies.
• Cook up purchases for operational necessities and ensure adequate supplies are available to meet customer standards.
• Review final payroll and daily hours to ensure salaries and wages remain within budgetary restraints.
• Maintain operational plans such as deicing, FOD, safety, winter operation and baggage plans.
• Complete personnel evaluations on supervisors, administrative assistants and GSE mechanics.
• Liaise with all customer service, airport, USPS and our customer.
• Respond to and/or investigate concerns reported by customer's supervisory personnel.
• Perform routine visits to the various authorities to discuss issues and concerns.
• Attend all local airport tenant, security and safety meetings.

Qualifications

• Bachelor's degree or appropriate combination of education and experience
• 5+ years of Airline industry
• 5+ years of Experience managing and leading people with financial responsibility
• Executive presence and understanding of a large corporate environment
• Large scale project management experience
• Experience managing multi-customer market
• Strong strategic skills and business acumen combined with the ability to motivate teams to deliver high quality standards
• Strong analytical skills
• Self-directed, highly motivated and proactive leader
• Strong communication skills; written and verbal
• Willing to rotate own schedule to be visible to all clients, team members as needed