Airport Agent - CYS

About the Company

SkyWest Airlines is the career destination for more than 16,000 professionals. Named one of "America’s Best Employers" by Forbes in 2022, SkyWest is committed to providing outstanding career opportunities in a customer-focused, team-based environment. We offer limitless opportunities for dedicated individuals to advance their careers.

About the Role

Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks, including ticketing, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.

Responsibilities

• Load and unload customer luggage, airfreight, and company mail onto and off aircraft
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers
• Escort passengers and customers with special needs safely and courteously
• Marshal aircraft in and out of the ramp area
• Service aircraft as needed
• Work outside in all weather conditions
• Perform other duties as assigned

Requirements

• 18 years of age or older
• Possess a valid, unrestricted, state-issued driver’s license
• High School Diploma or GED
• Pass a background check and drug screening
• Legally authorized to work in the United States without sponsorship
• Basic knowledge of fundamental computer programs for record-keeping and baggage routing
• Ability to lift 50 pounds with or without reasonable accommodation
• Adaptability to changing priorities and effective time management skills
• Strong teamwork and collaboration skills
• Flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays

Benefits

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Shift-trade flexibility
• Potential to advance within the company

Pay

This is a part-time position, starting at $14.50 per hour.