Aircraft Records Analyst - 1569

West Star is the fastest growing maintenance repair organization in the industry, and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

About the role

This position is responsible for reviewing historical records of aircraft maintenance logs. The Aircraft Records Analyst will enter and maintain tracking data held in various databases and must be able to work independently and with Team Leaders or Inspectors to ensure data entry accuracy while providing customer-oriented service. They will also assist the Quality Assurance Manager, Inspector, Supervisor, and other Aircraft Records Analysts with various administration tasks and duties within the department.

Responsibilities

• Perform aircraft records research and evaluation by reviewing current and historical records.
• Relay each project status/research discrepancies to the Team Leader and Inspector.
• Create, enter, and update data into database tracking systems for each aircraft.
• Work with customers and other facilities to collect necessary data and other tracking systems.
• Assist in support of other Quality Control functions as required.
• Update and complete FAA forms or records as required.
• Maintain customer-oriented work habits.
• Effectively and clearly communicate (i.e., speak, write, read) in English.
• Additional duties as needed by Chief Inspector.

Requirements

• High school diploma or equivalent.
• 1+ years of computer literacy, including use of Microsoft Office, required.
• 1+ years of data entry required.
• 1 year database maintenance preferred.
• 1 year of record management preferred.
• 1 year of customer service experience preferred.
• Valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.
• 1-2 years of foreign language helpful (German, Spanish, French, Portuguese).
• Self-motivated and able to perform in a fast-paced environment where working under specific deadlines and time constraints will be common.
• Strong attention to detail, well organized, and able to prioritize workload efficiently.
• Attend work every day as scheduled to include overtime and weekend assignments.
• Able to travel, work weekends, overtime, and any shift as required.
• Notify supervisor in advance of shift starting if unable to work.
• Must have reliable transportation to get to work each and every day.
• Must perform all work in accordance with Federal Aviation Administration guidelines.
• Follow all company and safety rules during performance of duties.

Physical Requirements

• Lift at least 25 lbs.
• Routine walking, bending, and sitting.
• Sit at a desk and/or computer for extended intervals.
• Walk short distances routinely.
• Routine or repetitive physical motion with arms and hands.
• Basic personal computer operations.

Mental Requirements

• Understanding and implementation of regulations and guidelines.
• Work with others in a professional manner.
• Prioritize and control workload.
• Understand/implement systematic changes to existing processes.
• Proficiency in technical data relating to aircraft maintenance and modifications.

Working Conditions

• Majority of work will be accomplished in an office environment.
• Some routine work in maintenance shop environment.
• Some occasional work outside hangars may occur.
• 8-hour days will be standard, however occasional overtime may be required.

Equipment Used

• Personal computer operating with Windows, Microsoft Word, Microsoft Excel, Corridor, and various cost and scheduling programs.
• Fax machine, telephone, and photocopier.

Benefits

When you join our team, your benefits start immediately. These include:

• Medical and dental coverage.
• 401K match.
• Time off accruals.
• Weekly pay days.