Air Permitting Support Staff

About the role

The NYC Department of Environmental Protection (DEP) protects public health and the environment by providing high‑quality drinking water, managing wastewater and stormwater, and reducing pollution. Under the direction of the deputy director, the Principal Administrative Associate performs detail‑oriented administrative work using multiple databases (CATS, CRM, Department of State, and FMS) and provides customer assistance.

Responsibilities

• Assist the public via phone, in‑person, and e‑mail regarding permitting status, filing requirements, and registration instructions in the CATS system on a rotating schedule.
• Serve as a clerk to process fees for various air permits and applications using the Fiscal Management System (FMS) and Excel spreadsheets.
• Review and approve boiler registration renewal applications in the CATS database.
• Conduct title searches in multiple databases to determine outstanding violations on properties.
• Sort daily mail, separating fees collected for permits, renewals, and new applications.
• Create and pull application file folders for pending inspections and return completed files to the correct area.
• Process summons in the CRM database; research entities in the Department of State (DOS) database and create packages for summons service to Albany.

Minimum Qualifications

• Baccalaureate degree from an accredited college + 2 years of progressively responsible clerical/administrative experience, with at least 1 year in an administrative or supervisory capacity; or
• Associate degree (or 60 semester credits) + 3 years of progressively responsible clerical/administrative experience, with at least 1 year in the required supervisory role; or
• Four‑year high school diploma (or equivalent) + 4 years of progressively responsible clerical/administrative experience, with at least 1 year in the required supervisory role; or
• Equivalent education/experience combinations, provided the one‑year administrative or supervisory experience is satisfied.
• Education above high school may substitute for general experience at a rate of 30 semester credits per 6 months of experience, up to a maximum of 3 years.

Preferred Skills

• Excellent organizational and communication abilities.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to work effectively in a team setting and meet goals on schedule.
• Dependability and good attendance.
• Adaptability to new operational procedures.
• Experience managing numerous tasks efficiently.
• At least five (5) years of detail‑oriented administrative work experience.
• Thorough knowledge of Microsoft Office suite and ability to navigate CRM/FMS databases.

55‑a Program

This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Indicate at the top of your resume and cover letter that you would like to be considered through this program.

Public Service Loan Forgiveness

As a prospective City of New York employee, you may be eligible for federal loan forgiveness and state repayment assistance programs. More information is available at the U.S. Department of Education’s website: https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. Employees who have worked for the City for two continuous years may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Compensation

$55,105.00 – $63,371.00 per year