Air Logistics Warehouse Office Specialist

About the role

Kuehne+Nagel is seeking an Air Logistics Warehouse Office Specialist to support our Container Freight Station (CFS) operations. This role involves managing shipment visibility, coordinating freight movements, maintaining inventory accuracy, and providing exceptional customer service.

Responsibilities

• Research, track, and monitor shipments using Kuehne+Nagel operational systems.
• Cook up with warehouse teams to locate, consolidate, recover, and prepare freight for movement and loading.
• Manage inventory visibility and perform ongoing reviews to ensure inventory records accurately reflect freight movement.
• Utilize dashboards and workflow tools to monitor cargo movement and ensure timely completion throughout the CFS lifecycle.
• Track and trace shipments while coordinating with carriers, freight forwarders, customers, overseas offices, and vendors.
• Proactively communicate shipment status updates and resolve customer inquiries related to arrivals, deliveries, and shipment delays.
• Support customs clearance activities and ensure operational processes adhere to customer SOPs and regulatory requirements.
• Check in truck drivers and verify identification in accordance with TSA guidelines.
• Process and maintain shipment documentation, operational records, and daily filing requirements.
• Identify, investigate, and resolve shipment discrepancies, inventory variances, and operational exceptions.
• Collaborate with CFS leadership to improve processes, recover trailers, and enhance operational efficiency.
• Provide backup support across operational departments as needed.

Requirements

• 2+ years of experience in logistics, freight forwarding, transportation, warehouse operations, supply chain, or a related field.
• Strong administrative, organizational, and multitasking abilities.
• Experience working with inventory management, shipment tracking, warehouse management systems, or transportation management systems.
• A customer service mindset with strong communication and relationship-building skills.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• A strong attention to detail and commitment to operational accuracy.
• Ability to work independently while effectively managing multiple priorities in a fast-paced environment.
• Effective problem-solving and analytical skills.
• Experience in Air Logistics, Import/Export, Freight Forwarding, CFS, Customs Brokerage, or international transportation operations preferred.
• Knowledge of TSA regulations, U.S. Customs requirements, shipping documentation, and international logistics processes preferred.
• Experience coordinating with carriers, steamship lines, warehouse operations, overseas offices, and international partners preferred.
• Ability to work in both office and warehouse environments while supporting day-to-day freight operations.
• Ability to walk warehouse floors, interact with operational teams, and perform duties in a fast-paced logistics environment.
• Ability to comply with all company safety, security, and regulatory requirements, including TSA and operational procedures.

Qualifications

• Ability to work in a fast-paced environment.
• Strong attention to detail and commitment to operational accuracy.
• Ability to work independently while managing multiple priorities.
• Effective problem-solving and analytical skills.
• Experience in Air Logistics, Import/Export, Freight Forwarding, CFS, Customs Brokerage, or international transportation operations preferred.
• Knowledge of TSA regulations, U.S. Customs requirements, shipping documentation, and international logistics processes preferred.
• Experience coordinating with carriers, steamship lines, warehouse operations, overseas offices, and international partners preferred.
• Ability to work in both office and warehouse environments while supporting day-to-day freight operations.
• Ability to walk warehouse floors, interact with operational teams, and perform duties in a fast-paced logistics environment.
• Ability to comply with all company safety, security, and regulatory requirements, including TSA and operational procedures.

Skills

• Inventory management.
• Shipment tracking.
• Warehouse management systems.
• Transportation management systems.
• Customer service.
• Microsoft Office applications (Excel, Outlook).
• Attention to detail.
• Operational accuracy.
• Independent work ability.
• Problem-solving and analytical skills.
• Experience in Air Logistics, Import/Export, Freight Forwarding, CFS, Customs Brokerage, or international transportation operations.
• Knowledge of TSA regulations, U.S. Customs requirements, shipping documentation, and international logistics processes.
• Experience coordinating with carriers, steamship lines, warehouse operations, overseas offices, and international partners.
• Ability to work in both office and warehouse environments.
• Ability to walk warehouse floors, interact with operational teams, and perform duties in a fast-paced logistics environment.
• Ability to comply with all company safety, security, and regulatory requirements.

Benefits

• Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles.
• Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.
• Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
• Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
• Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Pay

Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations.

Schedule

Details on the schedule will be provided during the hiring process.