Air Export Operations Agent III

Overview

AIT Worldwide Logistics is seeking an Air Export Agent III that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests.

Responsibilities

• Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
• Identify best routing / transit option per customer request/SOP
• Anticipate and secure quotation from vendors for all potential order costs
• Issue customer or overseas office/agent quotation & confirm acceptance
• Secure booking from Airline
• Dispatch inland carriage with subcontractor if applicable
• Accrue for all costs in CargoWise and perform initial profitability check
• Issue customer booking confirmation
• Confirm timely delivery/receipt of cargo and update system milestone
• Receive and validate customer documents
• Ensure receipt of AES Data elements in writing from USPPI (if applicable)
• File AES according to USPPI instructions (if applicable)
• Receive and validate master air waybill
• Track and confirm flight departure and update system milestone
• Issue AIT House air waybill according to customer & destination requirements
• Upload all documents to edocs in CargoWise
• Send Pre Alert to overseas office/agent
• Confirm final costs, ensuring all are accrued and final profitability check complete
• Issue Invoice to customer/overseas office as required
• Distribute documents as per shipper requirement / SOP
• Manage customer reporting and/or additional system milestones as required

Qualifications

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills

• We Hope to See:
• Associates Degree or equivalent
• 4-6 Years Freight Forwarding experience preferred
• Dangerous Goods Certification preferred
• Certified CargoWise Specialist CCO required
• Certified CargoWise Specialist, CCS preferred
• Proficiency Knowledge of CargoWise
• Advanced math & geography skills. Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions
• Ability to recommend solutions to common problems
• Strong organizational and time management skills
• Advanced knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability
• Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company
• Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements
• Proficiency with using MS Office
• Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
• Read, analyze, and interpret complex procedures/regulations and write correspondence and procedural documents
• Ability to communicate and interact effectively with a variety of people; can effectively present information in large group settings
• Responds promptly & professionally to customer needs and solicits feedback to improve performance

What AIT Can Offer You

• In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
• Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
• In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Equal Opportunity Employer

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.