AI Trainer

About the Role

At HonorHealth, the AI Trainer owns the human side of the organization's AI rollout: turning powerful tools into confident, safe, and productive daily habits. This hands-on enablement role focuses on designing and delivering tiered curriculum, running live sessions and office hours, building a self-serve learning library, and cultivating a network of departmental champions. The AI Trainer ensures adoption, governance, and enablement move as one coordinated program, with a strong emphasis on responsible and compliant use in a healthcare environment, including HIPAA considerations and safe data-handling practices.

Responsibilities

• Curriculum Design and Training Delivery:
  • Build a tiered curriculum (beginner through power-user) to develop AI proficiency across the organization.
  • Develop role-based training paths for clinicians, analysts, operations managers, and other roles.
  • Deliver live training sessions, recorded modules, quick-reference guides, and maintain a curated prompt library.
  • Run recurring office hours and drop-in sessions to unblock users and reinforce learning.
  • Create clear, engaging learning materials tailored to users' current skill levels.
• Wave-Based Adoption and User Enablement:
  • Onboard each Wave cohort with a structured ramp: kickoff, hands-on sessions, follow-up, and reinforcement.
  • Track adoption progress and intervene where usage stalls or confidence lags.
  • Capture and share internal success stories to build momentum for later Waves.
  • Support end-user adoption through practical guidance, examples, coaching materials, and usage recommendations.
  • Help users understand where AI adds value, where human review is required, and where escalation is necessary.
• Champions Network Development:
  • Identify, train, and support a network of departmental AI champions to extend enablement efforts.
  • Equip champions with materials, talking points, and a feedback channel.
  • Coordinate regular champion check-ins to share best practices and address challenges.
  • Recognize and celebrate champion contributions to build engagement and program visibility.
• Responsible Use and Compliance Integration:
  • Teach safe data-handling practices with clear guidance on PHI, HIPAA, and appropriate use of AI tools.
  • Partner with Information Security to translate governance policy into practical user guidance.
  • Integrate responsible-AI practices into every training module.
  • Reinforce human review requirements, scope limits, and role clarity in all AI-supported work.
• Measurement, Reporting, and Continuous Improvement:
  • Define and track enablement metrics: active usage, feature adoption, session attendance, satisfaction scores, and self-reported productivity gains.
  • Use adoption data and user feedback to refine content and target underperforming areas.
  • Report progress and insights to program leadership regularly.
  • Maintain living documentation to ensure the enablement system evolves with the team and tools.
  • Work closely with the AI Director and Program Manager to align enablement, communications, and governance.
• Performs other duties as assigned.

Requirements

• Education:
  • Bachelor’s degree in Business, Communications, Linguistics, Human Resources, Computer Science, Analytics, Education, Healthcare Administration, or related field Required.
  • Master’s in a related field Preferred.
• Experience:
  • 2+ years in training, enablement, learning & development, instructional design, or closely related role Required.
  • Demonstrated ability to teach software/technology to non-technical audiences and meet people at their skill level Required.
  • Hands-on experience with prompt engineering, M365 Copilot, or applied AI tools (or demonstrated rapid ability to master) Required.
  • Experience supporting enterprise software or AI tool rollouts at scale (hundreds of users) Preferred.
  • Familiarity with healthcare operations and data-sensitivity requirements (HIPAA/PHI awareness) Preferred.
  • Experience building or running a champions/ambassador program Preferred.
  • Comfort working with adoption analytics and using data to guide enablement decisions Preferred.
• Certifications:
  • AI, prompt engineering, change management, or related coursework/certification Preferred.

Schedule

Monday–Friday, day shift. Occasional on-site presence may be required.

Location

Remote — must be located in Arizona.