AI Systems Specialist

About the role

We are looking for an AI Systems Specialist to join Rokt's G&A Enablement team in New York City. This role will help support and improve our core business and financial systems while partnering with the Finance, Security, and People teams on workflows, automation and AI adoption.

Responsibilities

• Systems Ownership & Operations
  • Support the day-to-day operations, configuration, and continuous improvement of Rokt's core business and finance systems including NetSuite.
  • Manage system access, security roles, and user provisioning across core systems and platforms.
  • Maintain clean, reliable data and support controls across core workflows.
  • Document system processes, support procedures, and common troubleshooting steps so teams can engage with core systems more effectively.
  • Monitor systems issues and partner with senior team members, vendors, IT, or engineering to resolve them.
• AI & Automation
  • Use AI-enabled tools to improve documentation, testing, data review, workflow design, and automation.
  • Identify repeatable manual processes and help prototype practical improvements.
  • Support automation initiatives across financial and cross-functional systems and workflows.
  • Learn and apply low-code, no-code, and AI-assisted development practices where appropriate.
  • Track and report on automation ROI.
• Cross-Functional Partnership
  • Partner with Accounting, FP&A, Legal, Security & People team to support cross functional workflows, systems integrations between adjacent systems and ensure seamless data flows.
  • Help translate business process needs into clear system requirements, documentation, and support plans.

Requirements

• 3-5 years of experience in finance or business systems, consulting, or a related role.
• Hands-on experience with NetSuite administration and configuration is preferred but not required.
• Strong interest in finance technology, automation and AI-assisted ways of working.
• Comfortable working with data, spreadsheets, system exports/imports, and structured problem-solving.
• Basic familiarity with APIs, scripting, SQL, JavaScript, or low-code tools is a plus, but deep engineering experience is not required.
• Familiarity with data governance frameworks.
• A clear communicator who can document processes and explain technical concepts to non-technical teams.
• Excellent cross-functional collaboration skills.
• Curious, practical builder mindset: you like finding gaps, learning new systems, and improving how work gets done.

Benefits

• Become a shareholder. Every Rokt'star gets equity in the company.
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London