AI Systems & Digital Operations Manager

Role Summary

This position blends AI product ownership, marketing automation, software implementation, and on-the-ground brand deployment. You’ll manage the systems we’ve been mapping out—AI agents, ad-automation platforms, CRM workflows, content automation, clinic-level launches, and operational software upgrades.

You’ll also serve as the execution arm for digital marketing deliverables (ads, social channels, content calendars, on-site shoots), but with a primary focus on replacing manual processes with scalable AI and automated pipelines.

This isn’t a “content monkey” role. This is a systems-minded operator who knows how to turn AI tools into business infrastructure.

Core Responsibilities

• AI Integration & Automation Development

  • Build and manage AI agents across marketing, scheduling, operations, and communications
  • Implement automation pipelines using platforms such as Keragon, Tempo, AgentBuilder, and others, or similar
  • Develop automated multi-location ad scheduling, optimization, and content generation workflows
  • Reduce manual staff workload by deploying LLM-powered SOPs, bots, and API-driven workflows
  • Track, report, and optimize automation performance
  • Work cross-departmentally to operationalize AI into clinical and administrative workflows

• Software Stack Ownership

  • Evaluate and implement new software tools to streamline MSO and clinic operations
  • Manage system rollouts across multiple clinics
  • Build integrations across EMR, CRM, phone systems, insurance tools, scheduling, and reporting software
  • Act as project manager for new stack deployments and upgrades
  • Cook up and maintain a unified technology roadmap with leadership

• Digital Marketing Operations

  • Create and manage FB/IG pages for new clinics
  • Build location-specific ad campaigns using automated/AI-driven tools
  • Maintain content calendars, with automated posting logic
  • Pivot rapidly for new service lines (MAT, GLP-1, pain, behavioral health, etc.)
  • Track all digital performance and tie it directly to patient acquisition metrics

• On-Site Brand Activation

  • Travel to clinic locations for grand openings, photo shoots, and quarterly content refreshes
  • Capture provider and facility images needed for ads and automated content pipelines
  • Maintain consistent brand identity across all creative outputs

Ideal Candidate Profile

• Strong operator who can build systems, not just run tasks

• Deep interest in AI tools, automation frameworks, and software ecosystems

• Ability to project manage multiple complex initiatives

• App development experience is a strong plus

• Comfortable in a high-velocity environment where priorities shift fast

• Can execute both strategy (system design) and delivery (content, ads, automations)

Compensation

Starting salary: $52,000

Structured raises tied to automation impact, system rollouts, and multi-clinic scale milestones.

Growth

This role is built for upward mobility. As our technology stack and AI infrastructure continue to accelerate, the position will expand in scope and responsibility—offering the right candidate a clear runway to grow with the company and shape the future of Triad’s operational ecosystem.