AI Strategy & Deployment Director

About the role

This role will lead strategic customer engagements that connect AI capabilities to measurable business outcomes, with a strong emphasis on pre-sales value demonstration and post-sales adoption. The position partners closely with executive stakeholders, product, and engineering teams to shape solutions, drive renewals, and expand long-term customer relationships. It also supports go-to-market execution through strategic account planning, customer enablement, and cross-functional collaboration.

Responsibilities

• Lead value-driven pre-sales engagements with compelling demonstrations
• Focus on customer retention and account expansion through tailored solutions
• Ensure seamless post-sales delivery and transition from pre-sales to delivery
• Oversee onboarding and enablement processes for new customers
• Collaborate with product and engineering teams to drive AI product innovation
• Drive customer satisfaction and adoption rates to secure renewals
• Develop and execute multi-year strategic account plans
• Identify opportunities for workflow expansion and demand generation
• Assist customers in selecting optimal workflows for productivity
• Build strong relationships with key stakeholders to create a champion network
• Conduct quarterly business reviews to align strategies with customer goals
• Orchestrate co-sell and co-marketing initiatives with partner teams

Qualifications

• 7+ years in strategy and operations roles, with 3+ years at a top-tier strategy firm or Big 4 practice
• Experience engaging with C-level executives and building trusted relationships
• In-depth knowledge of revenue operations technology stack, including CRM and AI/ML solutions
• Familiarity with Sales, Salesforce, and the Sales SaaS/AI tech domain
• High emotional intelligence and a change-agent reputation
• Bachelor's degree required; MBA or advanced degree preferred

Benefits

• Opportunity to work with leading tech and consulting firms
• Engagement with C-level executives and high-level strategic initiatives
• Access to innovative technology solutions and AI advancements
• Collaborative environment with product and engineering teams
• Focus on long-term partnerships and customer success
• Professional development opportunities in strategy and operations

Pay

$150,000 – $180,000 annually

Schedule

Remote — US-based candidates only; no visa sponsorship available