AI Specialist - Pacific Division

About the role

The AI Specialist role supports the adoption, implementation, and optimization of AI tools and workflows across the Pacific Division. This role reports to the AI Acceleration Team Director and partners closely with operational, administrative, and business teams across Hawaii, Guam/Micronesia, and MSP to identify opportunities for AI-driven improvements and support the integration of practical, scalable solutions.

Responsibilities

• Support the development and execution of AI initiatives across the Pacific Division.
• Cook up across business units to align AI efforts with divisional priorities and operational needs.
• Track project milestones, risks, and outcomes across multiple AI initiatives.
• Document best practices, implementation approaches, and lessons learned to support scalability.
• Partner with all key functional areas including operations, HR, finance, commercial, safety, accounting, IT, and administrative functions to identify and prioritize AI opportunities.
• Serve as a connector between business stakeholders and technical resources.
• Drive adoption of AI tools such as Copilot and ChatGPT.
• Develop training materials and practical use cases tailored to operational teams.
• Provide hands-on support and coaching to employees integrating AI into workflows.
• Gather feedback and refine enablement efforts.
• Analyze business processes and recommend options for increased efficiency through automation and AI.
• Assist in documenting current and future-state workflows.
• Maintain dashboards and performance metrics.
• Communicate project updates and key findings to business partners.

Qualifications

• 2–5 years of experience in business operations, strategy, consulting, project coordination, technology, product support, business analysis, or a related field.
• Bachelor’s degree - preferably in Computer Science, Engineering, Business, or related field.
• Experience working on cross-functional projects.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Routine travel as required.