AI Solutions Specialist

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. Our systems and solutions drive the manufacturing of wafers, reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. We invest 15% of sales into R&D, focusing on innovation with expert teams of physicists, engineers, data scientists, and problem-solvers working alongside leading technology providers.

About the Role

The Information Technology (IT) group at KLA enables business growth and productivity by connecting people, process, and technology. This role involves designing and developing AI-driven business solutions to enhance employee productivity, business analytics, and process excellence.

Responsibilities

• Design and develop AI agents and business solutions using Microsoft Copilot Studio, Microsoft 365 Copilot extensibility, SharePoint Agents, Teams Agents, Azure AI services, Google Gemini, Gemini Enterprise, and Google Workspace AI capabilities.
• Build and maintain AI extensions, plugins, skills, actions, custom connectors, and workflow automations across approved Microsoft and Google AI platforms.
• Configure and enhance Microsoft 365 Copilot, Cowork, Scout, SharePoint Agents, Teams Agents, Google Gemini experiences, and future AI capabilities from both ecosystems.
• Integrate AI solutions with enterprise applications such as SAP, ServiceNow, Snowflake, Workday, Oracle, SharePoint, Dataverse, Google Workspace, APIs, and custom systems.
• Implement enterprise MCP integrations and AI-powered workflows in alignment with architecture, governance, and platform standards.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology, or related field, or equivalent practical experience.
• Five (5) years of experience in software development, automation, business applications, enterprise productivity platforms, solution consulting, or AI-enabled technology delivery.
• Experience with Microsoft 365, Copilot, Cowork, Power Platform, Copilot Studio, Azure AI, Google Workspace, Google Gemini, or similar enterprise AI/productivity platforms.
• Ability to gather business requirements, document use cases, and translate business needs into practical technology solutions.
• Basic understanding of APIs, connectors, workflows, data sources, access controls, and enterprise application integrations.
• Strong communication, presentation, problem-solving, and stakeholder engagement skills.
• Ability to work independently while collaborating with architects, platform owners, security teams, and business stakeholders.

Preferred Qualifications

• Experience building AI agents, copilots, chatbots, workflow automations, or productivity assistants for business users.
• Hands-on experience with Microsoft Copilot Studio, Copilot, Cowork, Power Platform, Azure AI, Google Gemini, Gemini Enterprise, Google Workspace AI, or Google Cloud AI services.
• Experience creating proofs of concept, demos, solution documentation, training materials, and user adoption guides.
• Familiarity with responsible AI practices, data privacy, access control, prompt design, knowledge grounding, and AI governance concepts.
• Experience integrating AI solutions with enterprise systems such as ServiceNow, SAP, Workday, Snowflake, SharePoint, Dataverse, or APIs.
• Microsoft, Power Platform, Azure AI, Google Cloud, or Google Gemini certifications are a plus.

Benefits

• Medical, dental, vision, life, and other voluntary benefits.
• 401(K) with company matching and employee stock purchase program (ESPP).
• Student debt assistance and tuition reimbursement program.
• Development and career growth opportunities and programs.
• Financial planning benefits and wellness benefits, including an employee assistance program (EAP).
• Paid time off, paid company holidays, and family care and bonding leave.

Primary location: USA-MI-Ann Arbor.