AI Solutions & Process Transformation Consultant

12-month contract with a large power and utilities client in Charlotte, NC. Potential for extension. W2 contract; candidates must be legally authorized to work in the United States and able to sit on Primary Talent Partners W2 without sponsorship. ACA-compliant supplemental package available for enrollment.

About the role

Residential Solutions is seeking a Senior AI Solutions & Process Transformation Consultant to identify, design, build, and implement AI-enabled business solutions. This contractor will partner with the AI Portfolio & Product Lead and business stakeholders to assess processes, prioritize opportunities, design future-state workflows, build practical solutions, and support deployment and adoption. The ideal candidate combines process improvement, stakeholder facilitation, hands-on AI execution, data science, and technical AI development experience using approved enterprise technologies.

Responsibilities

• Partner with the AI Portfolio & Product Lead to evaluate, prioritize, roadmap, and deliver Residential Solutions AI opportunities.
• Facilitate stakeholder discovery sessions and process reviews to identify AI, automation, workflow, and decision-support opportunities.
• Document current-state processes and design future-state workflows, process maps, decision logic, requirements, MVPs, and pilot plans.
• Configure, build, test, and deploy AI-enabled solutions using approved tools, including copilots, AI agents, automations, prompts, business rules, and integrations.
• Apply Python, machine learning, AI frameworks, cloud services, and data science techniques to support prototyping, analytics, model development, and solution evaluation.
• Lead pilot deployments, support user acceptance testing, coordinate with technology teams/vendors, track risks and dependencies, and measure adoption and business value.
• Create reusable templates, accelerators, training materials, and lessons learned to strengthen repeatable AI delivery for Residential Solutions.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Operations, Mathematics, Data Science, or related field.
• Minimum 3 years of AI, machine learning, or data science experience.
• Experience delivering automation or AI-enabled solutions from concept through deployment.
• Programming experience, preferably Python, for AI development, prototyping, automation, data analysis, or integration support.
• Experience with machine learning model development and AI frameworks such as TensorFlow, PyTorch, Scikit-learn, or similar tools.
• Experience with AWS or related cloud services supporting AI, machine learning, data processing, or deployment.
• Advanced data science experience, including data exploration, model evaluation, statistical analysis, predictive analytics, NLP, computer vision, generative AI, or intelligent decision support.
• Strong process mapping, requirements gathering, communication, facilitation, and stakeholder management skills.

Desired Qualifications

• Experience with Microsoft Copilot, Copilot Studio, Power Platform, Power Automate, Power Apps, AI agents, or similar automation tools.
• Experience with low-code/no-code configuration, workflow automation, Agile delivery, Lean Six Sigma, digital transformation, or utility industry initiatives.

Success Measures

• AI solutions implemented, adopted, and scaled.
• Reduction in manual effort and improved productivity or operational efficiency.
• Speed from opportunity identification to pilot or deployment.
• Quality, scalability, and business value of AI-enabled solutions.

Pay

$65.00 - $75.00/hr

Benefits

No PTO or benefits included. ACA-compliant supplemental package available for enrollment.