AI Solutions Associate

At Omnea, we’re reinventing how enterprise businesses operate by solving the most painful parts of procurement—a process that can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get a single purchase approved. Backed by $75M from Khosla Ventures, Insight Partners, and Accel, our AI-native platform connects every person, step, and system to make buying fast, safe, and efficient. With automated approvals, real-time supplier risk insights, and complete spend visibility, we’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re the 4th fastest-growing startup in Europe and the Sunday Times' #1 Best Medium-Sized Tech Company To Work For. Our team includes ex-founders and operators who’ve scaled unicorns, shipped world-class products, and executed at the highest levels.

About the role

We’re looking for an exceptional Solutions Associate to join Omnea’s customer team in our New York office. You’ll work behind the scenes on the deployment of the Omnea platform and key strategic modules, features, and integrations, implementing optimal solutions that deliver meaningful value for our customers. As a product expert, you’ll become the voice of product depth and secure a strong foundation to transition into broader customer-team roles within 1–2 years.

This is a pivotal moment for Omnea—we’ve just raised $50M in Series B funding, grown revenue 5x, tripled our customer base, and maintained >99% retention with enterprises like Spotify, Wise, Albertsons, Adecco, and McAfee. Our team is small but high-caliber, and we’re building the category of AI Supplier Relationship Management. We’re seeking the most driven Solutions Associate to help turn procurement into a true competitive advantage.

Responsibilities

• Support and champion customers throughout their journey with Omnea, assisting Solutions & Implementation (S&I) Leads with product configuration, data preparation, and implementation in your first 12 months.
• Gradually take on more customer-facing responsibilities in months 12–24, with mentorship from S&I Leads.
• Set customers up for success by ensuring their data is well-structured and configurations are implemented with depth and sophistication to match their company’s complexity.
• Become a product expert—master configuring the product, building workflows, and developing new use cases.
• Develop strong organization and planning skills by coordinating and driving deployments toward launch and key milestones.

Over time, you’ll have pathway opportunities into roles such as full-stack Customer Solutions & Implementation, Customer Account Lead, Customer Technical Solutions, or Sales Engineering within the customer team.

Qualifications

• Up to 3 years of experience in a top-tier, fast-paced environment (e.g., internships, consulting, startups, or scale-ups). If you have more than 3 years of experience, consider our S&I role.
• A track record of exceptional performance in academia, work, sports, or other pursuits.
• Tech-savvy with the ability to quickly learn new products, tools, and processes—either through professional experience, academic background, or a passion for using tech to solve problems.
• Strong organizational skills and meticulous attention to detail, with the ability to juggle multiple tasks.
• A hunger to learn and grow, especially early in your career, with a willingness to put in the work for long-term payoff.
• Strong communication skills and a keen interest in growing into roles where communication is central.
• An entrepreneurial mindset and a desire to build something impactful.

We don’t expect you to know everything on day one—we’re looking for someone with the right attitude, ambition, and growth mindset to take on this challenge.

Benefits

• Competitive, geo-localized benefits (see our UK Benefits Package and US Benefits Package).

Schedule

In-person work on Tuesdays, Wednesdays, and Thursdays at our New York office. This together-time is important at this early stage of our company’s growth.

Omnea embraces diversity and encourages applications from candidates of all backgrounds. If you think you could be a great fit, we’d love to hear from you—even if your experience doesn’t perfectly match the job description.

Note: We are unable to sponsor visas for US employees. Compensation is based on leveling during the application process, with the advertised band roughly corresponding to 0–3 years of professional experience.