AI Solutions Analyst
Reynolds Consumer Products · Lake Forest, IL · 2 wk ago
Information Technology$86k/yrFull-time
Responsibilities
- Partner with cross-functional teams to identify opportunities, define requirements, and deliver innovative technology solutions with a focus on generative AI and process automation.
- Translate business needs into clear requirements, user stories, and acceptance criteria.
- Design smart, scalable solutions, including workflows, integrations, and system interactions.
- Develop and refine prompts and workflows for AI tools such as Microsoft Copilot, AWS Bedrock, and Databricks.
- Monitor AI outputs for quality, bias, and accuracy, and help implement guardrails and best practices.
- Analyze current processes, design future-state workflows, and identify efficiency gains.
- Support change management efforts, including training, communications, and adoption tracking.
- Create documentation such as standard operating procedures, runbooks, and knowledge base content.
- Ensure quality and measure impact, supporting User Acceptance Testing and building dashboards and reports to track performance, usage, and business impact.
- Lead everyday AI enablement, serving as a subject matter expert for enterprise AI productivity tools such as Microsoft 365 Copilot, delivering training sessions and workshops for both technical and non-technical audiences, and developing practical resources like prompt libraries and workflow guides to drive adoption.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field.
- 1 to 5 years of experience in business analysis, solution design, or a related IT role.
- Hands-on experience with generative AI tools and prompt engineering such as AWS Bedrock, Microsoft Copilot, or Databricks.
- Experience translating business requirements into technical solutions.
- Familiarity with process mapping and continuous improvement methodologies.
- Experience with analytics tools such as Power BI or Excel.
- Strong communication and facilitation skills, with the ability to engage both technical and non-technical audiences.