AI & Sales Automation Product Manager

Responsibilities

• Manage the implementation and roll-out of new business processes, Salesforce solutions, and AI initiatives.
• Design integration and automation flows that reduce effort, consolidate platform actions, and improve data analysis for sellers.
• Create and maintain a product roadmap for assigned internal products.
• Maintain a deep understanding of AI model capabilities, and relevant third party AI tools.
• Gather, understand, and document business requirements, and write IT Agile development Jira stories for Salesforce and automation initiatives.
• Cook up and execute User Acceptance Testing (UAT) in sandbox environments and manage technical testing schedules.
• Collaborate with cross-functional teams to consolidate data sources and troubleshoot integration issues between platforms.
• Maintain project and product documentation and build trusted relationships with technical SMEs, extended IT teams, and sales operations leaders.
• Ensure all AI deployments and automation workflows adhere to internal data privacy standards, security protocols, and responsible AI usage guidelines when handling sensitive internal and customer CRM data.
• Act as a hands-on developer for simple automation tasks.

Requirements

• 1+ years of direct experience in product management, sales support, or overseeing the development of software solutions.
• Bachelor’s degree in business, computer science, or a related field preferred.
• Legal authorization to work in the U.S. indefinitely is required.
• No employer work permit sponsorship is available for this position.
• Under 10% travel requirement.
• No relocation provided.

Skills & Abilities

• Good Product Management skills, including effectively prioritizing feature and solution development, scheduling tasks, writing Jira stories, building a product roadmap, and communicating project status and goals.
• Outstanding analytical skills with the ability to consolidate data and troubleshoot issues.
• Demonstrated technical aptitude and ability to engage closely with architects, developers, and technical SMEs.
• Continuous evaluation of sales processes to remove administrative burdens through digital automation and AI.
• Ability to quickly adapt to new requirements and maintain working relationships with intra-organization groups.
• Familiarity with data visualization and warehousing platforms such as Tableau and Snowflake (a plus).
• Familiarity with basic coding and simple automations (e.g., Google AppScript, Python, basic API integrations) (a plus).
• Salesforce platform experience (Required).
• Strong understanding of the sales/CRM process.

Qualifications

• Target Base Salary Range: $80,000 - $90,000 USD.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave