AI Research & Operations Analyst Lead

About the role

We're looking for an experienced and energetic AI Research & Operations Analyst Lead to lead and mentor our team of Associate AI Research & Operations Analysts. You'll be the connective tissue between cutting-edge AI experimentation and real-world business execution.

Responsibilities

• Directly lead and mentor 5–10 Associate AI Research & Operations Analysts, providing day-to-day guidance and conceptual framing of the individual work assignments.
• Model strong communication practices and help the team translate business needs into structured, actionable plans.
• Step in and directly assist the various projects when the situation becomes confusing. In other words, help define the path forward when needed.
• Partner closely with product, engineering, and business stakeholders to identify high-impact AI opportunities and drive adoption of AI solutions across the organization.
• Ensure team outputs — prototypes, evaluations, automation builds, and documentation — meet a high standard of quality and business relevance.

Requirements

• 3+ years of professional experience in software engineering, technical analyst, or project management, with meaningful exposure to web application development (front-end, back-end, or full-stack).
• 1+ years of experience managing, leading, or formally mentoring a team of individual contributors.
• 2+ years of hands-on experience working with generative AI tools, platforms, or applications — including practical use of LLM APIs (e.g., OpenAI, Anthropic, Google), prompt engineering, and building or evaluating AI-powered agents and workflows.
• Strong communication and interpersonal skills — able to build trust with both technical and non-technical stakeholders, facilitate productive conversations, and deliver clear written and verbal updates.
• Demonstrated ability to scope ambiguous requests: asking the right questions, identifying constraints, and breaking work into executable pieces.
• Experience triaging and problem-solving complex technical or operational issues, including helping others get unstuck.
• Highly organized and comfortable managing a team workload across multiple concurrent projects.

Qualifications

• Experience in a fast-moving, cross-functional environment such as a tech company, digital media, or SaaS organization.
• Experience defining team processes, rituals, or operating norms from scratch.

Skills

• Experience in data science or a closely related field, with comfort working with structured and unstructured data, drawing analytical insights, and applying quantitative thinking to business problems.

Benefits

• Health insurance options such as medical, dental, and vision coverage.
• Flexible spending accounts (FSA) for medical and dependent care.
• Short-term and long-term disability insurance.
• Life and AD&D insurance.
• 401(k) retirement savings plan with a company match.
• Paid time off (PTO), paid holidays, commuter benefits.
• Access to Employee Assistance Program (EAP) and well-being coaching services.

Pay

Compensation for this role ranges from low to mid 100ks and will depend on your skills, qualifications, and experience.

Schedule

Not specified.