AI Product Operations Intern

About the role

We’re looking for an organized, technically-savvy generalist to join our Product Operations team for Summer 2026. Product Ops works closely with Sales and Customer Success to ensure every customer and prospect has a great product experience, from first demo through ongoing usage. This is primarily an operational role — the majority of your time (~75%) will be spent on account provisioning, demo preparation, and cross-functional coordination. You'll also contribute to content development within Adaptive's training products through a summer project.

Responsibilities

• Drive account provisioning and demo preparation by coordinating across sales, customer success, and product teams
• Build and maintain scalable processes across product, pre-sales, and post-sales
• Use AI tools to improve workflows and product experience
• Help drive content development within Adaptive’s training product
• Collaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience they can

Who You Are

• Currently pursuing a BA/BS from a 4-year university. Technical / quantitative fields preferred, but open to all backgrounds.
• Extremely Detail-Oriented: You go above and beyond on projects while paying meticulous attention to details.
• Demonstrated interest and experience working with leading AI models. You're curious about how to apply AI tools to make work faster and better.
• Organized Under Pressure: Able to juggle requests with competing deadlines and prioritize the most important tasks.
• Obsessed with Improvement: You are excited by making marginal improvements every day.
• Adaptable: Comfortable with fast-paced environments and changing landscapes typical of high-growth startups.
• Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success.

What We Offer

• An opportunity to play a key role in the growth of a company redefining cybersecurity for the AI era, impacting millions of people
• A culture that promotes continuous learning and growth, with access to resources and mentorship to advance your skills and career
• A supportive, high-performance environment where every team member's contribution is visible and valued